Senior E-commerce Executive

Cambert (M) Sdn Bhd; Subang Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading health and personal care company is seeking an E-Commerce Executive to drive online business growth. You will manage the e-commerce team, develop strategies, and optimize performance across platforms like Shopee and Lazada. Ideal candidates have strong leadership skills and at least 3 years of e-commerce experience. Familiarity with Malaysia’s e-commerce landscape is crucial. This role offers a dynamic environment for growth and success.

Qualifications

• Minimum 3–5 years of experience in e‑commerce role.
• Strong knowledge of Malaysia’s e‑commerce landscape (Shopee, Lazada, TikTok Shop).
• Proven track record of driving sales growth.

Responsibilities

• Lead and mentor the e‑commerce team and ensure day‑to‑day operations.
• Manage brand stores on major platforms like Shopee and Lazada.
• Track sales performance and provide business reports with insights.

Skills

Leadership skills

Marketplace knowledge

Data-driven mindset

Analytical skills

Customer service experience

Fluent in English and Bahasa Malaysia

Education

Bachelor’s degree in Business, Marketing, E-Commerce, or related field

Job description

We are seeking a highly motivated and strategic E-Commerce Executive to drive our online business growth across multiple platforms. This role will be responsible for managing the e-commerce team, developing sales strategies, optimizing online stores performance, expand and develop online exclusive products, and ensuring seamless customer experiences. The ideal candidate has strong leadership skills, hands‑on marketplace knowledge (Shopee, Lazada, TikTok Shop, etc.), and a data‑driven mindset to achieve revenue and brand‑building objectives.

Key Responsibilities

Team & Operations Management

• Lead and mentor the e‑commerce team (content, operations, customer service, performance marketing).
• Ensure smooth day‑to‑day operations of all online platforms.
• Monitor team KPIs, provide training, and improve productivity.
• Develop and implement e‑commerce strategies to achieve sales and profitability targets.
• Plan and execute online campaigns, promotions, and partnerships.
• Expand presence across relevant digital channels and marketplaces.
• Develop and expand the business of online‑exclusive products.

Platform Management

• Manage all the brand stores on Shopee, Lazada, TikTok Shop, and other platforms.
• Ensure product listings, pricing, and content are accurate and optimized.
• Coordinate with platform account managers to maximize visibility and promotional opportunities.

Marketing & Performance

• Work with marketing team to align digital campaigns and brand messaging.
• Oversee marketplace ads, affiliate, and influencer activities to drive traffic and conversion.
• Analyse customer behaviour and recommend initiatives to improve engagement and retention.

Analytics & Reporting

• Track sales performance, ROI, and campaign results.
• Provide regular business reports with insights and recommendations.
• Stay updated with e‑commerce trends and competitor activities.

Requirements

• Bachelor’s degree in Business, Marketing, E‑Commerce, or related field.
• Minimum 3–5 years of experience in e‑commerce role.
• Strong knowledge of Malaysia’s e‑commerce landscape (Shopee, Lazada, TikTok Shop).
• Proven track record of driving sales growth and campaign success.
• Analytical, data‑driven, and detail‑oriented.
• Excellent leadership, communication, and problem‑solving skills.
• Fluent in English and Bahasa Malaysia; Mandarin is an advantage.
• Candidate with science background will be advanced advantage.

Application Questions

• Do you have customer service experience?
• How many years' experience do you have as an eCommerce Executive?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?

Since its inception in 1985, Cambert (M) Sdn Bhd has never wavered from its philosophy of improving lives and delivering outstanding value to its customers through nutrition‑based health and personal care products. As one of the earliest companies to concentrate on the fledgling health food market in Malaysia, Cambert’s vision and mission are based on a simple concept: maintaining a high standard of quality health care in the Malaysian supplements industry. We strive to teach people how to achieve wellness in all areas of their lives; mental, emotional and physical by offering products that target their specific health needs so they can enjoy a lifetime of good health. We’re happy to say our efforts over the years have grown our core business from a small pioneer in the industry into an award‑winning market leader. Cambert’s strict selection criteria ensures that only brands that are of high quality, safe and which meet international scientific standards are selected. Today, Cambert (M) Sdn Bhd markets popular health and personal care brands like Kordel's, Kordel’s Kids, Juvanex, Bio Oil, NutraLife, The Prime and Green Foods. These brands are easily available in pharmacies & personal care stores, throughout West and East Malaysia and have become staples in the lives of many Malaysians today.