Senior Director Credit & Collection APJ

TD Synnex; Selangor; On-site; MYR 150,000 - 210,000; Full time

Job summary

A leading IT company in Malaysia seeks a Senior Director of Credit Control to set strategic direction for credit and collections across APJ. The role involves overseeing a Centre of Excellence Team, managing credit frameworks, and ensuring compliance with financial policies. Candidates should have 15+ years in senior credit management with a strong track record in risk management and transformation projects. The position offers opportunities for leadership development and a commitment to diversity and inclusion.

Benefits

Career growth programs

Well-being initiatives

Diversity, Equity & Inclusion initiatives

Global onboarding program

Community connection activities

Qualifications

• 15+ years in senior credit management, ideally in IT or related industries.
• Strategic vision with proven ability to balance growth and risk across diverse markets.
• Track record of delivering large-scale transformation projects.
• Comfortable influencing at board and executive levels.
• Experience in multi-country, matrixed environments.
• Exceptional negotiation and stakeholder management skills with cultural sensitivity.
• Fluent in English; additional APJ languages a plus.
• Willingness to travel periodically across APJ.

Responsibilities

• Lead and inspire our Credit Centre of Excellence team across APJ.
• Build and refine credit risk frameworks that respect local market realities while supporting regional growth.
• Oversee credit granting, reviews, and exposure management for a varied customer base.
• Drive collections excellence to meet cash flow and DSO targets.
• Collaborate with Sales, Marketing, Vendors, and Customers to resolve issues respectfully and maintain trust.
• Manage relationships with credit insurers, brokers, and financing partners.
• Deliver finance transformation projects— from system upgrades to process redesign.
• Lead integration efforts for mergers and acquisitions.
• Ensure compliance with internal policies and regional regulatory requirements.

Skills

Accounts Receivable Collection

Building High Performance Team

Credit Risks

Deal Management

Executive Engagement

External Stakeholders

Finance Business Partnering

Finance Transformation

Financial Shared Services

Insurance Policies

Operational Excellence

Order to Cash (OTC)

Risk Management

Strategy

Education

Degree in Finance, Accounting, Economics, or Business

MBA

Credit certifications

Job description

Shape Credit strategy for a High-Growth IT Business and lead decisions that power scalable, global expansion with a high-performing team across a diverse, fast-growing region.

Job Purpose

As Senior Director of Credit Control, you will set the strategic direction for credit and collections across APJ. This high-impact role requires balancing market growth with robust risk management, ensuring financial resilience while respecting local business practices and regulatory environments. You will lead a Centre of Excellence team, shape policy, and drive transformation initiatives that influence the entire Order-to-Cash cycle. Your leadership will strengthen trust with stakeholders and deliver measurable results across APJ.

Responsibilities

• Lead and inspire our Credit Centre of Excellence team across APJ.
• Build and refine credit risk frameworks that respect local market realities while supporting regional growth.
• Oversee credit granting, reviews, and exposure management for a varied customer base.
• Drive collections excellence to meet cash flow and DSO targets.
• Collaborate with Sales, Marketing, Vendors, and Customers to resolve issues respectfully and maintain trust.
• Manage relationships with credit insurers, brokers, and financing partners.
• Deliver finance transformation projects— from system upgrades to process redesign.
• Lead integration efforts for mergers and acquisitions.
• Ensure compliance with internal policies and regional regulatory requirements.

Knowledge, Skills and Experience

• 15+ years in senior credit management, ideally in IT or related industries.
• Strategic vision with proven ability to balance growth and risk across diverse markets.
• Track record of delivering large-scale transformation projects.
• Comfortable influencing at board and executive levels.
• Experience in multi-country, matrixed environments.
• Degree in Finance, Accounting, Economics, or Business; MBA and credit certifications preferred.
• Exceptional negotiation and stakeholder management skills with cultural sensitivity.
• Fluent in English; additional APJ languages a plus.
• Willingness to travel periodically across APJ.

Key Skills

• Accounts Receivable Collection
• Building High Performance Team
• Credit Risks
• Deal Management
• Executive Engagement
• External Stakeholders
• Finance Business PartneringFinance Transformation
• Financial Shared Services
• Insurance Policies
• Operational Excellence
• Order to Cash (OTC)
• Risk Management
• Strategy

What’s In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At Tec D, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

Don’t meet every single requirement? Apply anyway. At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.