Senior Datacom Technical Trainer

Huawei Technologies (Malaysia) Sdn. Bhd; Cyberjaya; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading global ICT solutions provider seeks a Technical Trainer based in Cyberjaya, Malaysia. The ideal candidate will have over 5 years of experience in telecommunications and a Bachelor's degree in a related field. Responsibilities include providing technical training to local staff, maintaining training equipment, and ensuring quality in onsite/online training sessions. This role demands a solid understanding of current telecommunication networks and requires extensive global travel as needed. A renewable contract is offered, and fresh graduates need not apply.

Qualifications

• Bachelor's degree in Engineering (Computer/Telecommunication), IT, or Computer Science required.
• More than 5 years of experience in the Telecommunication field along with technical training experience.
• Familiarity with customer and staff training, learning service processes.
• Multi-vendor product networking certificate (HCNA/HCNP/HCIE) is an advantage.

Responsibilities

• Provide technical training to staff, cooperators, and customers.
• Set up a regional training database and ensure training effectiveness.
• Participate in onsite/online training to assure quality.
• Maintain training equipment and manage training property.

Skills

Technical training

Telecommunication knowledge

Network experience

English proficiency

Learning service management

Education

Bachelor's Degree in Engineering, IT, or Computer Science

Job description

Responsibilities

• Provide technical training to Huawei local staff, cooperators, and customers (plan, conduct courses, and test trainees).
• Directly responsible for training effect (training plan, teaching implementation).
• Set up regional training database (including training material, training slides, test questions and other related material) to meet the training needs of local staff, cooperators and customers (training database construction).
• Train part‑time trainers (trainer resources construction).
• Maintain training equipment to ensure normal operation of the training equipment (training property management).
• Participate in customer onsite/online training by local engineers to ensure onsite training’s quality and trainees’ satisfaction (onsite/online training).

Qualifications

• Candidate must possess at least a Bachelor's Degree in Engineering (Computer/Telecommunication), IT, Computer Science or equivalent.
• Multi‑vendor product networking experience with HCNA/HCNP/HCIE or equivalent certification is an added advantage.
• More than 5 years working experience in the Telecommunication field and with technical training experience (Datacom).
• Understand responsibilities and assessment standards of technical trainer.
• Familiar with customer, cooperator and staff training, learning service and talent management processes.
• Good knowledge in current telecommunication network, Huawei products and telecommunication international standards.
• Good command in English and local language.
• Extensive global travel required (subject to global pandemic situation).
• Remote online training delivery according to customers’ time zone and working days.
• 1 year renewable contract.
• Fresh graduate need not apply.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Trainer?
• How many years' experience do you have in a training & development role?

Huawei is a leading global ICT solutions provider. Through our dedication to customer‑centric innovation and strong partnerships, we have established end‑to‑end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. We are committed to creating maximum value for telecom carriers, enterprises and consumers by providing competitive ICT solutions and services. Our products and solutions have been deployed in over 170 countries and regions, serving more than one third of the world's population.

Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.

For more Huawei Training information, please refer to the below.
East Asia Network Sdn Bhd: http://www.easianetwork.com.my/