Senior Data Operations & Live Game Analyst

Dynamite Games; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading gaming company in Kuala Lumpur is seeking a Senior Data Operations Support Associate to enhance our operational team. You will manage customer support, conduct risk assessments, and develop documentation of processes. Ideal candidates will have a degree in IT or related fields, with over 4 years of experience in tech or operations. Strong SQL skills and proficiency in BI tools like Tableau or Power BI are required. Join us for an engaging work environment with rotating shifts scheduled.

Qualifications

• 4+ years working experience in technology or operations environment.
• Exceptional written and verbal communication skills.
• Strong attention to detail with a focus on accuracy.

Responsibilities

• Answer customer support requests via Jira ticketing system.
• Conduct risk assessment for games in development.
• Develop clear and concise documentation of business processes.

Skills

SQL

Analytical skills

Communication skills

Problem-solving skills

Education

Degree in Software/Computer Science/Computing/Computer Engineering/IT discipline

Tools

Tableau

Power BI

Job description

A leading gaming company in Kuala Lumpur is seeking a Senior Data Operations Support Associate to enhance our operational team. You will manage customer support, conduct risk assessments, and develop documentation of processes. Ideal candidates will have a degree in IT or related fields, with over 4 years of experience in tech or operations. Strong SQL skills and proficiency in BI tools like Tableau or Power BI are required. Join us for an engaging work environment with rotating shifts scheduled.