Senior Customer Quality Engineer | ISO & 8D Expert

Hirehub Management Sdn. Bhd.; Ulu Tiram; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading label and printing electronics manufacturer located in Ulu Tiram is seeking a Quality Manager with over 3 years in customer quality management. Responsibilities include ensuring product quality, handling customer complaints, and coordinating ISO audits. Candidates should have strong problem-solving skills and proficiency in English, Bahasa Melayu, and Mandarin. This role offers an opportunity to contribute to the company’s commitment to quality in various sectors.

Qualifications

• More than 3 years experience in customer quality management.
• Good experience in customer complaint handling.
• Good experience of quality control and quality assurance in line.
• 8D/FMEA/quality control plan implemented.
• Positive learning ability.

Responsibilities

• Ensure that the products meet quality requirements.
• Coordinate with Quality Managers to discuss and resolve product quality issues.
• Update customers regarding the status of quality issues.
• Participate in product quality planning based on customer specifications.
• Prepare and update all necessary quality reports.

Skills

Customer complaint handling

Quality control

Problem-solving ability

Clear logic analysis ability

Good oral English

Bahasa Melayu

Mandarin proficiency

Job description

A leading label and printing electronics manufacturer located in Ulu Tiram is seeking a Quality Manager with over 3 years in customer quality management. Responsibilities include ensuring product quality, handling customer complaints, and coordinating ISO audits. Candidates should have strong problem-solving skills and proficiency in English, Bahasa Melayu, and Mandarin. This role offers an opportunity to contribute to the company’s commitment to quality in various sectors.