SENIOR CUSTOMER ASSISTANT - THE GARDENS MALL

AS Watson Group; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Job summary

Watsons Malaysia is seeking customer-focused staff for retail roles in Kuala Lumpur. The position involves serving customers, managing stock levels, and applying effective selling techniques to achieve targets.

The role includes cashier responsibilities and promoting Watson’s VIP Member Cards, while maintaining standard operating procedures and supporting senior staff as needed.

Qualifications

• Must be pleasant, with good communication and interpersonal skills.
• Able to work retail hours, including weekends and public holidays.
• Full-time or part-time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels to ensure availability.
• Utilize correct selling techniques to meet sales targets.
• Perform cashier duties and promote Watson’s VIP Member Cards.
• Maintain procedures and methods per Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

Pleasant personality

Good communication

Interpersonal skills

Follow-up

Result oriented

Education

PMR/SPM/ STPM / 'A' Level / Pre-U

Professional Certificate in any field

Job description

Responsibilities:

• To provide professional service to customers.
• To coordinates sufficient stock levels.
• To ensure of correct selling techniques to do sales and achieves target.
• To perform cashier functions & promote Watson’s VIP Member Cards.
• To maintains procedures and methods according to Operations Standards.
• To undertakes other tasks as required by superiors.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a PMR/PT3/SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.