Senior Customer Assistant

Watsons Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Malaysia is seeking individuals with a pleasant personality to provide exceptional customer service. Candidates should possess good communication skills and be adaptable to work retail hours, including weekends and public holidays. Key responsibilities include managing stock levels, selling techniques, and performing cashier duties while promoting membership cards. This role offers both full-time and part-time positions, making it suitable for various job seekers.

Qualifications

• Pleasant personality and strong communication abilities.
• Ability to work retail hours, including weekends and public holidays.
• Experience in customer service or retail is a plus.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels effectively.
• Ensure correct selling techniques and achieve sales targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain operating procedures according to standards.
• Undertake other tasks as required by superiors.

Skills

Good communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

Responsibilities:

• To provide professional service to customers.
• To coordinates sufficient stock levels.
• To ensure of correct selling techniques to do sales and achieves target.
• To perform cashier functions & promote Watson’s VIP Member Cards.
• To maintains procedures and methods according to Operations Standards.
• To undertakes other tasks as required by superiors.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a PMR/PT3/SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow‑up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part‑Time positions available.