Senior Commercial Operations Manager

ABB Malaysia Sdn. Bhd.; Petaling Jaya; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading technology company based in Petaling Jaya is seeking a Senior Commercial Operations Manager to oversee the development of competitive proposals. The ideal candidate will manage bid strategies, coordinate cross-functional inputs, and engage in customer discussions. Required qualifications include a Bachelor's degree in Engineering or related fields, 8-10 years of experience in commercial operations, and strong skills in financial modeling and communication. This role offers a chance to be at the forefront of energy transition efforts.

Qualifications

• 8-10 years of experience in commercial operations, bid management, or proposal development.
• Proficient understanding of industrial automation and control systems.
• Skilled in financial modeling, cost estimation, and margin analysis.

Responsibilities

• Manage end-to-end bid strategy and technical solutions.
• Coordinate cross-functional contributions for proposal deliverables.
• Conduct customer-facing commercial discussions and negotiations.

Skills

Financial modeling

Communication

Stakeholder management

Risk management

Education

Bachelor’s degree in Engineering, Business Administration, Finance, or a related discipline

MBA

Job description

The Senior Commercial Operations Manager is responsible for overseeing the development of competitive, high-quality techno-commercial proposals, ensuring each bid reflects the optimal solution, accurate costing, and alignment with both customer requirements and business objectives.

This role is contributing to the Process Automation Energy Industries Business – Hub Asia Region. The position is based in Petaling Jaya, Malaysia.

Responsibilities

• Manage end-to-end bid strategy, defining the optimal technical solution and commercial positioning for each opportunity.
• Oversee all technical, financial, and project-related inputs, including cost models, cash-flow considerations, margin analysis, engineering/commissioning estimates, and resource planning.
• Coordinate cross-functional contributions from Sales, Engineering, SCM, Finance, Legal, and Project Execution to ensure aligned, timely, and high-quality proposal deliverables.
• Ensure full bid governance and documentation control, maintaining accurate records, assumptions, decisions, and version history in compliance with internal audit requirements.
• Conduct customer-facing commercial discussions, including terms & conditions, clarifications, and negotiation inputs to support Sales.
• Monitor and report bid progress, providing structured updates, dashboards, and post-bid win/loss analyses to support continuous improvement.
• Identify and mitigate commercial, technical, and contractual risks, supporting the formal Risk Review process and ensuring alignment with company policies.

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Finance, or a related discipline; an MBA is highly recommended.
• 8-10 years of experience in commercial operations, bid management, or proposal development within industrial automation, energy, or engineering services.
• Proficient understanding of industrial automation and control systems, with the ability to interpret technical specifications.
• Skilled in financial modeling, cost estimation, and margin analysis.
• Familiarity with contract terms, risk reviews, and compliance requirements.
• Skilled in communication, presentation, and stakeholder management.
• Experienced methodological approach, attention to detail, and ability to manage multiple bids under tight deadlines.

About the Division

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition.