Senior Collections Litigation

Alliance Bank Malaysia Berhad; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a legal manager to oversee legal actions, compliance, and auction processes. The role includes management of legal cases, ensuring adherence to service agreements, and providing guidance on auction sales. Candidates should possess problem-solving, analytical, and negotiation skills, along with knowledge of the Malaysian legal system, especially in banking law. This position requires excellent communication and time management skills and offers a dynamic work environment.

Qualifications

• Expertise in the Malaysian Legal System, particularly banking law and litigation.
• Strong understanding of risk and compliance.

Responsibilities

• Manage legal actions related to delinquent accounts.
• Ensure compliance of legal personnel with service agreements.
• Oversee auction sales advice to customers.
• Investigate accounts as needed for resolution.

Skills

Problem solving

Analytical Thinking

Presentation

Communication

Computer knowledge

People Management

Negotiation

Time Management

Job description

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Management and prompt commencement of legal action for delinquent account as per the legal strategy and turnaround time established.

Analyze and review legal action progress, statistics and provide corrective measures where needed.

Monitoring compliance of lawyers and valuers on service level agreement, turnaround time and service quality.

Ensure timely issuance of instruction to discontinue/withholding legal action to lawyers.

Keeping abreast with the economic environment and assist in formalizing internal guidelines in line with the current situations.

Direct management of legal cases where there is a Counter Claim/Suit against the Bank.

Hire Purchase (HP) Repossession & Auction Functions

Ensure the staff correctly advise customer on auction sales and post‑auction related matters and actual auction purchase price amount and deadline to pay.

Ensure the staff correctly advise customer on the repercussions of not completing the auction sales within the agreed timeline.

Ensure timely issuance of instruction and attendance to all Hire Purchase repossession and auction related correspondence.

Perform needed investigation work, where required, for account resolution.

Direct management of HP forfeiture by authority (if any) and/or counter claims/suit against the Bank.

Ensure formalized empanelment processes for re‑possessors/auctioneers are followed through.

Keeping abreast with vehicle market development at all times.

Requirements

• Problem solving/Decision Making/Analytical Thinking
• Product knowledge
• Presentation & Communications
• Good Computer knowledge
• People & Conflict Management
• Good Negotiation Skill
• Time Management

Knowledge

• Malaysian Legal System in particular banking law & litigation
• Risk & Compliance

Experience

• Collections
• Legal

About Alliance Bank Malaysia Berhad

Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi‑pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.