Senior Client Partner - Managed Services & Platform-3

NTT; Petaling Jaya; Hybrid; MYR 330,000 - 496,000; Full time

Job summary

A global tech services leader in Malaysia is seeking a Senior Cloud Client Partner to act as a trusted advisor for clients adopting cloud-managed services. This role involves identifying, developing, and closing managed service deals while collaborating with cross-functional teams. Candidates should have strong knowledge of cloud infrastructure, experience in sales processes, and a Bachelor's degree in a relevant field. The position supports a hybrid work model.

Qualifications

• Expertise in cloud platforms like AWS, Azure, Google Cloud.
• Track record of managing sales processes from identification to closure.
• Ability to relate technical details to business value.

Responsibilities

• Act as a trusted advisor to clients for cloud-managed services.
• Identify, develop, and close managed service deals.
• Collaborate with various teams to ensure client satisfaction.
• Create and manage a pipeline of sales opportunities.

Skills

Strong knowledge of cloud infrastructure principles

Deep understanding of networking within a cloud environment

Advanced capabilities in positioning services

Proficiency in financial metrics and statements

Strong grasp of cybersecurity principles

Experience managing the entire sales process

Excellent problem-solving and negotiation skills

Ability to build relationships with clients

Entrepreneurial mindset

Education

Bachelor's degree or equivalent in a technical or sales field

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Senior Cloud Client Partner at NTT DATA, you'll be more than just a sales expert — you'll be a trusted advisor to our clients, guiding them through the journey of adopting cloud-managed services. Your primary focus will be to identify, develop, and close managed service and outsourcing deals by working closely with our services teams and applying your consulting‑led sales skills. You'll engage with clients at various levels, from decision‑makers to technical teams, ensuring they understand the value of our multi‑product and multi‑vendor cloud solutions. Your role will also involve collaborating with client managers, pre‑sales architects, and delivery teams to ensure seamless service delivery and client satisfaction. Building and nurturing long‑term relationships with clients will be key. You'll delve deep into understanding their business, the industry they operate in, and their unique challenges. By aligning their needs with our solutions, you'll drive the transition from traditional models to managed services, leading to multi‑year renewals and sustained growth. You'll handle everything from creating demand for our Cloud Managed Services to addressing client objections, negotiating contractual terms, and ensuring win‑win commercial solutions. Your goal will be to manage a pipeline of opportunities, create documented strategies to meet sales targets, and see deals through to closure. Your expertise will support regional sales governance processes and help profile opportunities. By sharing best practices and insights, you'll contribute to the continuous improvement of our services. Your contributions will be instrumental in driving the sales process, minimizing churn, upselling, cross‑selling, and achieving both revenue and margin goals.

To thrive in this role, you need to have:

• Strong knowledge of cloud infrastructure principles, including major platforms like AWS, Microsoft Azure, and Google Cloud Platform.


• Deep understanding of networking within a cloud environment to design effective solutions.


• Advanced capabilities in positioning our services across Managed Services, Support Services, Consulting Services, and Technical Services.


• Proficiency in financial metrics and statements to hold strategic client conversations.


• Strong grasp of cybersecurity principles to ensure DATA security and compliance.


• Experience in managing the entire sales process, from opportunity identification to deal closure.


• Excellent problem‑solving, business acumen, and negotiation skills.


• Ability to build and foster relationships with clients, especially at the executive level.


• Entrepreneurial mindset with the ability to work independently and identify opportunities proactively.


• Bachelor's degree or equivalent in a technical or sales field.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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