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Chubb in Malaysia is seeking a Claims Operations professional to deliver best practice claims operations, ensure consistent service within target levels, manage relationships with suppliers and stakeholders, and own the customer experience through reconciliation of the net claims expense budget.
Key accountabilities include assessment of Group and Individual hospitalisation and surgical claims on a reimbursement basis, and auditing cashless claims for Group and Individual hospitalisation.
Key ObjectiveThe position is responsible for the delivery of best practice claims operations, consistent delivery of services within target levels, relationships with suppliers/stakeholders, management and reconciliation of the net claims expense budget and ownership of the customer experience.