Senior Business Development Manager, PEN

DSV Global Transport and Logistics; Bayan Lepas; On-site; MYR 150,000 - 200,000; Full time

Job summary

A logistics company in Penang is seeking a Senior Business Development Manager to establish and develop new business while managing customer relationships. The ideal candidate should possess 10–20 years of relevant experience and strong interpersonal skills. The role involves executing sales processes and achieving productivity targets while collaborating with internal teams. This position requires self-motivation and the ability to work under tight deadlines.

Qualifications

• 10–20 years of relevant experience.
• Strong self-management and goal-setting abilities.
• Good interpersonal, written, and verbal communication skills.

Responsibilities

• Establish and develop new business with potential customers.
• Conduct sales calls and customer visits according to KPIs.
• Prepare projections and develop action plans to achieve targets.
• Execute sales process and maintain Customer Relationship Management System.

Skills

Self-motivated

Cross-functional stakeholder management

Planning and organizing

Interpersonal communication

Adaptability under tight deadlines

Administrative skills

Job description

Senior Business Development Manager, PEN

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JOB OVERVIEW

• Establish and develop new business with potential customers within the assigned territory/sectors and among assigned/named target customers.
• Conduct sales calls and customer visits in accordance with KPIs for the assigned territory/sectors, and record all visit reports in the Sales System (MS Dynamics) in a timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepare GP and volume projections, and develop short- and long-term action plans to achieve targets.
• Execute the sales process, including pipeline management (sales cycle reporting in the Sales CRM system). Provide customer and target information, and maintain the Customer Relationship Management System (MSD). Collaborate closely with internal sales resources/experts such as Vertical Managers, Trade Lane Managers, and product teams to maximize the closing ratio.
• Achieve the agreed monthly productivity targets.
• Ensure successful client onboarding and implementation in collaboration with the operations teams.
• Support Finance in achieving the desired DSO target for the respective customer portfolio.
• Maintain up-to-date knowledge of the company’s products by attending and completing all relevant training.
• Adhere to the DSV Group Code of Conduct at all times.

QUALIFICATIONS

• Self-motivated and self-disciplined
• Ability to manage cross-functional stakeholders
• Strong self-management (planning, organizing, goal setting, and execution)
• Good interpersonal, written, and verbal communication skills
• Organized, adaptable, and able to work under tight deadlines
• Strong administrative skills
• 10–20 years of relevant experience

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