Senior Business Analyst

GAMER2GAMER SDN. BHD.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading game development company in Kuala Lumpur is seeking a Product Analyst to lead design execution, support cross-functional collaboration, and ensure user-centered product development. The role includes conducting user research, facilitating workshops, and maintaining alignment between business and design objectives. This position offers a range of perks, including flexible working hours and allowances for transport and medical needs.

Benefits

Medical

Miscellaneous allowance

Parking

Transport allowance

Flexible working hours

Qualifications

• Experience in design and product requirements analysis.
• Ability to lead and facilitate workshops with stakeholders.
• Proficiency in conducting user research and usability evaluations.

Responsibilities

• Lead discovery workshops with stakeholders.
• Ensure design deliverables align with the company's design system.
• Facilitate alignment sessions to ensure understanding of objectives.
• Conduct data analysis for integrated systems.

Skills

Strong analytical mindset

Excellent communication skills

Strategic mindset

Collaborative in team environment

Job description

Product Discovery & Requirements Analysis

1. Product Discovery & Requirements Analysis

• Facilitate and lead discovery workshops with stakeholders to define product goals, user needs, and design opportunities.
• Translate business objectives and user insights into clear, actionable design requirements.
• Conduct user research, competitor analysis, and usability evaluations to inform design decisions.
• Collaborate with product managers and engineers to define success metrics and KPIs for product features.
• Develop and maintain comprehensive documentation including:
  • Business Requirements Document (BRD) – prepared in collaboration with project requesters.
  • Product Requirements Document (PRD) – inclusive of functional specifications authored by the BA.
  • Use Cases and Process Flows – developed and maintained by the BA.
• Ensure all design deliverables align with the company’s design system and accessibility standards.
• Maintain documentation that provides traceability from business requirements to implemented features.

Design Execution & Quality

• Lead and oversee the design process from concept to delivery, ensuring visual and interaction design quality.
• Collaborate with UX/UI designers to refine wireframes, prototypes, and high‑fidelity designs.
• Conduct and support user testing to validate design hypotheses and improve usability.
• Partner with QA and engineering teams during development to ensure design integrity through SIT and UAT stages.
• Responsible for ensuring the product is both user‑friendly and aligns with business objectives.
• Evaluate new feature requests or product changes through impact and feasibility analysis.
• Assess potential user experience trade‑offs, dependencies, and implementation risks.
• Use analytics and qualitative feedback to continuously improve design performance and adoption.

Cross‑functional Leadership & Collaboration

• Act as a bridge between business, design, and engineering teams to align objectives and priorities.
• Collaborate closely with product managers, engineers, QA, and stakeholders to deliver cohesive and meaningful user experiences.
• Facilitate alignment sessions to ensure shared understanding of the problem space and desired outcomes.
• Advocate for user‑centered design principles and foster design thinking across the organization.

Design Operations & Team Leadership

• Drive design process improvements and advocate for modern tools, workflows, and methodologies.
• Participate in sprint planning and backlog refinement to ensure design readiness for development.
• Contribute to scaling the organization’s design maturity by improving collaboration and consistency across teams.

Project Coordination & Delivery Support

• Project planning, timeline monitoring, and delivery tracking.
• Participate in sprint planning and backlog grooming to ensure readiness and prioritization of requirements.
• Escalate risks, issues, or blockers promptly to ensure timely resolution and project continuity.
• Maintain transparent reporting of status updates, progress, and deliverables to key stakeholders.

Analytical & Technical Contribution

• Conduct data analysis and define data requirements and constraints for integrated systems.
• Participate in system design reviews to ensure functional accuracy and alignment with user expectations.
• Provide technical assistance to developers, including clarifying requirements and reviewing deliverables.
• Explore and adopt new tools or technologies to improve analysis, documentation, and delivery effectiveness.

Soft Skills

• Strong analytical mindset and problem‑solving ability.
• Excellent communication and presentation skills.
• Strategic mindset with attention to detail and visual precision.
• Collaborative and adaptable in a dynamic team environment.

Perks and Benefits

• Medical
• Miscellaneous allowance
• Parking
• Transport allowance
• Flexible working hours