Senior Back Office & Risk Operations Specialist

CXM Direct LLC; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A financial services company in Kuala Lumpur is looking for an experienced business analyst to evaluate processes and improve operational efficiency in a backup office setting. The ideal candidate has a bachelor’s degree in business and at least five years of experience in business analysis, preferably in a stockbroking environment. Strong analytical skills and attention to detail are essential for this role.

Qualifications

• Minimum 5 years of experience in business analysis or related field.
• Experience in stockbroking business IT or back office operations is a significant advantage.

Responsibilities

• Evaluate business processes and develop solutions.
• Coordinate with risk department on trading issues.
• Communicate with team leaders and sales for specific IB requests.
• Liaise with technology providers on disputes.
• Manage internal ticketing for department feedback.
• Perform KYC validation and manage client relationships.

Skills

Analytical thinking

Attention to detail

Technical skills

Time management

Education

Bachelor’s degree in business or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A financial services company in Kuala Lumpur is looking for an experienced business analyst to evaluate processes and improve operational efficiency in a backup office setting. The ideal candidate has a bachelor’s degree in business and at least five years of experience in business analysis, preferably in a stockbroking environment. Strong analytical skills and attention to detail are essential for this role.