Job Description & Summary
A career within Assurance Support Services will provide the opportunity to support our engagement teams and clients by providing advice and counsel on accounting, financial reporting, and strategic business issues. In joining, you’ll help ensure a complete and relevant exchange of information among our consultants, in turn with engagement teams and clients, provide expert advice on a variety of specific topics, support engagement teams in resolving complex issues, and support clients and their subsidiaries in evaluating the potential impact of accounting and reporting standard‑setting initiatives. You’ll develop strong relationships with our engagement teams and established audit clients and enhance our ability to meet greater investor expectations with the challenges of an increasingly complex business environment. Our team works closely with engagement teams, PwC leadership, PwC counsel, and other groups within PwC to identify and manage practice matters. You’ll play an integral role in developing policy, processes, and tools to support the assurance practice and will interact daily with engagement teams to help staff navigate the challenging and highly judgmental aspect of the audit practice. To really stand out and help us be fit for the future in a constantly changing world, each of us at PwC needs to be a purpose‑led and values‑driven leader at every level. The PwC Professional is our global leadership development framework that gives a single set of expectations across lines, geographies and career paths and provides transparency on the skills we need as individuals to succeed and progress in our careers now and in the future.
Line of Service: Assurance
Industry/Sector: Not Applicable
Specialism: Business Recovery Services
Management Level: Senior Associate
Responsibilities
- Work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
- Conduct workshops, interviews, and discussions to understand client processes in areas such as Risk Management, Business Continuity, and IT Security.
- Review and summarize existing client frameworks and processes.
- Develop functional/user requirement documents and end‑user manuals.
- Conduct end‑user training after system implementation.
- Prepare and coordinate User Acceptance Testing (UAT) and change management plans.
- Configure GRC systems (e.g., Archer, ServiceNow) including data fields, workflows, and user access control.
- Perform internal unit testing and deploy systems to test/production environments.
- Handle data migration and post‑go‑live support.
- Support integration of GRC solutions with data sources, ensuring data security and troubleshooting issues.
- Conduct System Integration Testing (SIT) and post‑integration validation.
- Assist in preparing proposals, designing slides, and collating relevant information for client submissions.
- Organize marketing events and provide updates on business development activities.
- Develop strategic partnerships with solution partners.
- Prepare and maintain project management plans, monitor project costs, and ensure timely delivery of project deliverables.
- Manage client expectations, ensure client satisfaction, and document project closure.
Requirements
- Degree in Accounting, Business Information Systems (BIS), or another related field of study.
- Professional credentials such as ACCA, ACA, CPA Australia, or Certified Information Systems Auditor (CISA) or an equivalent are advantageous.
- 2–5 years of relevant work experience in governance, risk, and compliance domains, with industry standards such as COSO and ISO 31000.
- Strong analytical thinking and problem‑solving abilities.
- Experience with project management methodologies (e.g., Agile, Waterfall) is an added advantage.
- Proficiency in creating detailed documentation (user requirements, functional specifications, manuals).
- Ability to manage and engage stakeholders effectively.
Optional Skills
- Accepting Feedback
- Active Listening
- Analytical Thinking
- Auditing and Audit Standards
- Compliance Training
- Communication
- Business Process Improvement
- Creativity
- Emotional Regulation
- Ethics Training
Travel Requirements
Up to 40 %
Work Visa Sponsorship
No
Government Clearance
No