Senior Associate, Programme Development

Ratio Cause; Petaling Jaya; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A social change impact agency is seeking a Senior Associate, Programme Development to enhance social impact through programme development. This role involves designing and delivering campaigns on critical social issues like climate change and online safety, collaborating with diverse partners, and ensuring initiatives are evidence-based and scalable. The ideal candidate has 2-5 years of relevant experience, strong design skills, and is comfortable engaging stakeholders in both English and Bahasa Melayu. The company offers a hybrid work arrangement, medical coverage, and various self-care benefits.

Benefits

7 days of unrecorded rejuvenation leave

Flexible hybrid work arrangement

Medical insurance coverage

Qualifications

• 2-5 years of experience in campaign or programme development.
• Strong campaign design skills with creative approaches.
• Ability to translate complex issues for various audiences.
• Comfortable engaging stakeholders in Bahasa Melayu and English.
• Familiarity with M&E tools or behaviour change frameworks.

Responsibilities

• Develop new programmes and campaigns end-to-end.
• Manage multiple programmes ensuring strategies and milestones.
• Oversee the creation of training materials and digital content.
• Prepare workplans and evaluation reports for programme partners.
• Analyze programme impact and prepare insights for clients.

Skills

Creative Thinking

Creative Problem Solving

Public Relations Campaigns

Social Media Campaigns

Proposal Development

Strategic Partnership

Social Change

Creative Strategies

Ideation

Job description

This job is all about enhancing social impact through programme development. You might like this job because you'll create meaningful campaigns on critical issues like climate change and online safety while collaborating with diverse partners for positive change.

The Senior Associate, Programme Development assist the programme development team in the design, development, and delivery of Ratio Cause’s campaigns and programmes across various social impact focus areas, environmental and social governance(ESG), online safety, climate and community development. This role ensures all initiatives are evidence-based, scalable, aligned with client and programme partner needs, and deliver measurable outcomes.

Responsibilities

• End-to-end development of new programmes, toolkits, trainings, and campaigns.
• Translate issues (such as online safety, climate change & environmental, drugs issues) into structured learning outcomes, modules, workplans, and measurable KPIs.
• Build programme frameworks, logic models, and theory of change where needed.
• Research global and regional best practices to strengthen programme content.

Project & Stakeholder Management

• Oversee together with the programme team the strategy of multiple programmes being implemented simultaneously by the operations team, ensuring programme strategy is followed and milestones and deliverables are met.
• Work closely with government agencies, private sector partners, international organisations and NGO partners.
• Prepare workplans, progress updates, evaluation reports, and recommendations for programme partners.
• Coordinate subject matter experts, and content developers as and when needed.
• Analyse programme impact and prepare insights for clients and partners.
• Recommend improvements and scalability plans.

Content & Training Development

• Oversee with the team the development of training decks, facilitator guides, activity sheets, and digital learning content.
• Ensure materials are relevant to Malaysian, ASEAN, and global contexts depending on target audience.
• Integrate current issues such as climate change and sustainability, AI and AI safety, digital citizenship, youth empowerment, and other relevant focus.
• Support business development by drafting proposals, scopes of work, budgets, and concept notes.
• Identify emerging issues and opportunities for new partnerships or expansions.
• Attend and present at meetings, workshops, and industry discussions as needed.

Job Requirements

• At least 2-5 years of relevant experience in campaign development, programme development, or social impact initiatives.
• Strong campaign and programme design skills. Able to merge evolving social issues with creative and practical approaches.
• Relevant experience writing proposals, modules, decks, reports and able to simplify complex issues for different audiences.
• Strong analytical and problem-solving skills, able to translate strategy into measurable actions.
• Comfortable engaging stakeholders at senior levels in Bahasa Melayu and English.
• Excellent written and verbal skills in English and Bahasa Melayu; additional languages are an advantage.
• Skilled in partnership building, stakeholder engagement, and managing cross-functional relationships.
• Familiarity with M&E tools, design thinking, or behaviour change frameworks.
• Understanding or experience in areas such as social impact, climate change and sustainability, education, online safety, migration, or youth issues is desirable.
• Versatile and able to work across diverse topics.
• Curious, proactive, and able to work independently.
• Comfortable in fast-paced, multi-issue environments.
• Willingness to travel outstation and overseas.

Skills

Creative Thinking

Creative Problem Solving

Public Relations Campaigns

Social Media Campaigns

Proposal Development

Strategic Partnership

Social Change

Creative Strategies

Ideation

Company Benefits

Everyone gets 7 days of unrecorded rejuvenation leave at the end of the year, to use this time to spend it with loved ones and rejuvenate.

Flexible Work Arrangement

We work on a hybrid arrangement between office and home.

Self Care

Self-care activities including team activities, trips and more off days to ensure employees are well rested.

Medical Coverage

Medical insurance coverage outpatient and hospitalization for all employees.

Ratio:Cause(pronounced as Ratio to Cause) is a social change impact agency that focuses on closing the gap that creates inequalities using social and behavioural change to design scalable solutions through building better systems and policies, influencing behaviours that would lead to social change. We look at human behavior from an evidence-based and human-centred approach to design targeted solutions that…