Senior Associate, Major Claims

AIA Shared Services; Sepang; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading insurance firm seeks a Senior Associate for Major Claims in Sepang, Malaysia. This role involves delivering high-quality claims services for Death, Critical Illness, and Total or Partial Permanent Disability claims. Applicants should have a background in Biomedical, Biology, Medicine, or Nursing and at least 2 years of experience in Major Claims. Experience in Life insurance is a plus. The company values self-motivated individuals with strong problem-solving skills.

Qualifications

• Minimum 2 years of Major Claims experience (death, critical illness, and/or total permanent disability).
• Experience in Life insurance will be an added advantage.

Responsibilities

• Provide high-quality claims services for Major Claims.
• Register, assess, review, investigate, and process payments for Major claims.
• Assist in data analysis for reporting and trends analysis.

Skills

Self-motivated

Customer-driven

Sound problem-solving skill

Education

Education qualification in Biomedical, Biology, Medicine, Nursing or related fields

Job description

Senior Associate, Major Claims (Death, Critical Illness and/or TPD)

Provides high-quality claims services in authorized claims transactions for Major Claims (Death, Critical Illness, Total or Partial Permanent Disability and Payor Benefit) within the required benchmarks and in line with the Company and department goals.

Register, reserve, assess, review, investigate, approve and process payment for Major claims within own Claims Approval Authority and recommend to higher level for claims above authority.

Provide support in building and developing complete skill sets for Major Claims Assessors

Ensure meeting individual quality, turnaround time and productivity benchmark

Ad hoc

Assist in data analysis for purpose of reporting and trends analysis.

Performs other responsibilities periodically assigned by immediate manager to meet business requirements

Requirements

Education qualification in Biomedical, Biology, Medicine, Nursing or related fields

Minimum 2 years Major Claims experience (death, critical illness and/or total permanent disability)

Experience in Life insurance will be an added advantage

Self-motivated and customer-driven

Sound problem solving skill

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