Senior Assistant Manager - Billing

Skynet Worldwide (M) Sdn Bhd; Subang Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading domestic courier company in Malaysia seeks an experienced Billing Manager to oversee billing operations and manage the team in achieving departmental KPIs. The successful candidate will ensure invoice accuracy and timeliness, resolve discrepancies, and will have a Bachelor's Degree in Finance or related field, along with at least 5 years of relevant experience, including 2 years in a leadership role. This role requires strong analytical and communication skills, and the ability to thrive in a fast-paced environment.

Qualifications

• 5+ years of experience in billing, finance, or accounts receivable required.
• 2+ years in a supervisory or team lead role preferred.
• Experience in courier, logistics, supply chain, or e-commerce industry is a plus.

Responsibilities

• Lead daily operations of the Billing Department.
• Ensure accuracy of all invoices issued to customers.
• Monitor and resolve billing discrepancies.
• Prepare billing performance and aging reports.
• Conduct internal billing audits for compliance.
• Support system improvement initiatives.

Skills

Analytical skills

Proficiency in Microsoft Excel / Google Sheets

Strong communication skills

Problem-solving

Detail-oriented

Education

Bachelor’s Degree in Finance, Accounting, Business Administration, or related field

Job description

Responsibilities

Lead and manage the daily operations of the Billing Department, covering invoicing and billing accuracy.

Ensure all invoices are issued to customers accurately and within the agreed timeline/SLA.

Review and verify shipment data (consignment notes, POD, shipment records) prior to billing.

Monitor and resolve billing discrepancies, disputed charges, or missing data by coordinating with Operations and Sales teams.

Prepare weekly and monthly billing performance reports, aging reports, and billing accuracy summaries for management.

Develop, enhance, and enforce billing-related SOPs to improve efficiency, accuracy, and compliance.

Conduct internal billing audits to ensure adherence to financial policies and audit standards.

Lead, guide, and evaluate the performance of the billing team to achieve departmental KPIs.

Support system improvement initiatives including digitalization/automation of billing processes.

Act as the key liaison between Billing, Finance, Operations, and Sales to ensure smooth workflow and reduce billing errors.

Qualifications

Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field.

Minimum 5 years of working experience in billing, finance, or accounts receivable, with at least 2 years in a supervisory or team lead role.

Preferably with experience in the courier, logistics, supply chain, or e-commerce industry.

Strong analytical skills and proficiency in Microsoft Excel / Google Sheets.

Strong communication and interpersonal skills to manage internal and external stakeholders.

Able to make decisions, solve problems, and work efficiently in a fast-paced environment.

Detail-oriented, disciplined, and maintains a high level of integrity in handling financial data.

Company Overview

Skynet Worldwide (M) Sdn Bhd is one of the leading domestic courier companies in Malaysia with more than 80 branches located strategically throughout the country and a strong alliance with DPEX Worldwide (HQ in Singapore) which covers more than 150 countries across the globe. We are committed to providing Fast, Accurate, Reliable (FAR) express delivery service to all the customers throughout the world.