Senior Architect (Business Intelligence/Data Analytics)

DHL Asia Pacific Shared Services Sdn Bhd; Cyberjaya; Hybrid; MYR 200,000 - 250,000; Full time

Job summary

A leading logistics company in Cyberjaya is seeking a Senior Architect specializing in BI/Data Analytics. You will provide solution design, collaborate with support teams, and lead architecture for data analytics applications. The ideal candidate possesses strong data modeling skills and proficiency in Python, with experience in Agile methodologies. This position offers hybrid work arrangements and comprehensive medical coverage.

Benefits

Hybrid work arrangements

Unlimited outpatient medical coverage

Flexi benefit plan

Day off from earned public holidays

Modern offices with free parking

Qualifications

• Excellent understanding of technology and business knowledge.
• Experience in architecture design for customer-facing applications.
• Excellent written and spoken English.

Responsibilities

• Provide solution design guiding the product team.
• Collaborate with IT support teams for incident troubleshooting.
• Lead architecture design for data analytics and AI applications.

Skills

Customer service technology understanding

Data modeling skills

Proficiency in Python

Agile/Scrum experience

Knowledge of AWS, Azure, Snowflake

Tools

Power BI

Teradata

Job description

DHL Asia Pacific Shared Services Sdn Bhd

Senior Architect (BI/Data Analytics)

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across logistics to shape the technology backbone of the biggest logistics company in the world.

Responsibilities

• Provide solutioning design and play a crucial role in guiding the product team in implementing best practices.
• Collaborate with IT support teams to troubleshoot complex incidents and provide timely resolutions.
• Manage, propose and implement production security changes to support global availability of key DHL Group services.
• Apply generative AI and machine learning concepts to drive business intelligence solutions.
• Lead architecture design for data analytics, AI, and business intelligence applications.

Qualifications

• Excellent understanding of customer service experience technology and business knowledge.
• Strong data modeling skills and experience with generative AI/agentic AI.
• Proficiency in Python, analytics frameworks, and software development.
• Experience in architecture design and implementation of customer‑facing applications.
• Agile/Scrum team experience.
• Knowledge of AWS, Azure, Snowflake, Teradata, Power BI, and AI technologies is a plus.
• Excellent written and spoken English; ability to work independently under pressure.

Benefits

• Hybrid work arrangements to balance in‑office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad‑hoc holidays.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.