Senior AR & Credit Control Specialist

Ocean Network Express; Selangor; On-site; MYR 56,000 - 100,000; Full time

Job summary

Ocean Network Express Malaysia is seeking a meticulous Accounts Receivable professional to manage AR and credit for principal accounts. You will monitor outstanding balances, ensure timely collections, and enforce credit policies across the team.

The role requires a degree in finance or accounting and at least 3 years' experience in AR or credit control, with strong English, analytical skills, and the ability to work independently in a fast-paced environment.

Qualifications

• Degree in Finance/Accounts or professional qualification.
• Minimum 3 years of work experience within an Accounts Receivable and/or Credit Control environment.
• Good interpersonal, communication and negotiation skills.
• Excellent time management skills and ability to prioritize a demanding workload.
• Strong analytical skills and attention to detail.
• Proficient in written and spoken English.
• Competency with large data analytics.

Responsibilities

• Assist the AR and Credit Manager in setting and reviewing credit limits for outstanding customers.
• Ensure credit and collection policies and procedures are followed by the team.
• Send reminders for outstanding amounts and collect outstanding.
• Understand the Aging report and ensure outstanding is paid timely.
• Issue timely Statements of Accounts, reminders, and warning letters.
• Follow up with customers on timely payment of outstanding.
• Follow up on documents released without payment and ensure prompt action taken and payments are received.
• Work closely with Documentation Team to ensure outstanding are cleared before releasing documents.
• Register and monitor Dispute Management Report, resolve disputes promptly, and communicate results to customers timely.
• Monitor waiver requests and follow up with Sales PIC to ensure actions are done promptly.
• Monitor and ensure Demurrage & Detention invoices are billed timely.
• Monitor and ensure all claims under CLA and NCD are done timely and accurately, payment received promptly as per agreement.
• To understand and observe the credit policies and procedures of the company and assist in establishing clear credit procedures for all positions.
• Maintain updated alphabetical listings of approved credit account holders and non-approved applications, and circulate the credit customer listing to concerned departments monthly.
• Maintain a list of legal action (Letter of Demand) file with proper chronology and supporting documents.
• Support Accounts Receivable meetings weekly.
• Attend to RHQ's inquiries and response on a timely basis.
• Attend GHQ Internal Audit queries.

Skills

Interpersonal skills

Communication

Negotiation

Analytical skills

Time management

Attention to detail

Education

Degree in Finance/Accounts

Job description

Ocean Network Express Malaysia is seeking a meticulous Accounts Receivable professional to manage AR and credit for principal accounts. You will monitor outstanding balances, ensure timely collections, and enforce credit policies across the team.

The role requires a degree in finance or accounting and at least 3 years' experience in AR or credit control, with strong English, analytical skills, and the ability to work independently in a fast-paced environment.