Senior Analyst, Digital Distribution Solution

AIA; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

AIA Digital+ in Kuala Lumpur seeks a capable Business Analyst to translate business changes into functional specifications. You will assess user requirements, document BRDs, and liaise with IT and business stakeholders to ensure delivery aligns with strategy.

The role requires a degree in IT, 3–4 years BA experience in Agile projects, strong communication and coaching skills, and the ability to produce clear user stories and test plans. Join us to help shape healthier, longer, better lives.

Qualifications

• University degree or above in IT or related disciplines.
• Minimum 3-4 years BA working experience in Agile projects.
• Conceptual awareness of industry/ business domain, relevant IT functional products and applications, etc.
• Ability to identify and define requirements via multiple scenarios to assess the real business problems, and subsequently validate with business & end users for any update

Responsibilities

• Assessing, analyzing user requirements and establishing system objectives
• Designing the system’s functional solution and providing its delivery cost
• Prepare system documentation, e.g. functional specifications, user stories and user manual, etc.
• Support communication within business parties and development team
• Work with developers to support end user acceptance testing.
• Work with Project Manager to control and follow-up User requirement change.
• Work with business parties to confirm delivery schedule and follow up the implementation of the system.
• Conduct system demonstration while needed.
• Conduct user training while needed.
• Coordinate with relevant ITteam and third-party vendors/Users to design, implement and maintain information systems to enable service delivery.

Skills

Effective communication

Presentation

Project management

Coaching

Agile

Education

University degree in IT or related disciplines

Job description

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

According to the business changes and needs, provide a proper system functional solution by assessing and analyzing those changes, capture and document requirements as functional specification/user stories, support the communication and delivery of these requirements with relevant parties and conduct system briefing and user training while needed. Produce BRD (business requirement document) for project at small scale, lead user interface (UI) design, write testing plan and conduct testing to ensure system implementation/ enhancement is meeting business needs.

Roles and Responsibilities

• Assessing, analyzing user requirements and establishing system objectives
• Designing the system’s functional solution and providing its delivery cost
• Prepare system documentation, e.g. functional specifications, user stories and user manual, etc.
• Support communication within business parties and development team
• Work with developers to support end user acceptance testing.
• Work with Project Manager to control and follow-up User requirement change.
• Work with business parties to confirm delivery schedule and follow up the implementation of the system.
• Conduct system demonstration while needed.
• Conduct user training while needed.
• Coordinate with relevant ITteam and third-party vendors/Users to design, implement and maintain information systems to enable service delivery.

Job Requirements

• University degree or above in IT or related disciplines
• Minimum 3-4 years BA working experience in Agile projects
• Conceptual awareness of industry/ business domain, relevant ITfunctional products and applications, etc.
• Ability to identify and define requirements via multiple scenarios to assess the real business problems, and subsequently validate with business & end users for any update
• Effective communication skills
• Good presentation skills
• Project management skills
• Coaching skill

Build a career with us as we help our customers and the community live healthier, longer, better lives.

AIA Digital+ is central to AIA’s goal of being a customer centric and world-class digital insurer, delivering world class services for our customers, partners and employees wherever they are. We believe in finding new ways every day to shape a better tomorrow. To enhance our business, we turn this belief into action through innovation and progressive solutions that are efficient, scalable and agile. We are much more than just a technology company. At AIA Digital+, the work we do makes a real difference in the lives of millions of people, every day. We empower every one of our people to have a voice and drive innovation that creates value for our customers, partners and employees. Reimagine a brighter future at AIA Digital+.

View our AIA Digital+ LinkedIn page

AIA Digital+ is part of AIA Group Limited

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA.

View our AIA LinkedIn page

Bring your difference to AIA