Senior Analyst (Contract Role)

HSBC Electronic Data Processing (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading financial services organization in Malaysia is seeking a Senior Analyst for a 12-month contract position. The successful candidate will ensure operational efficiency in managing custody accounts and static data maintenance across various systems. Strong communication skills, analytical abilities, and experience in custody processing are essential. The role requires willingness to work non-standard hours.

Benefits

Wellbeing Amenities

Miscellaneous, dental, optical allowance

Competitive paternity and maternity leaves

Industry competitive Medical Insurance coverage

Qualifications

• Ability to converse confidently with senior stakeholders in country/city offices.
• Experience in custody accounts static data processing is an advantage.
• Ability to understand and interpret numeric data.

Responsibilities

• Ensure daily operational efficiency by overseeing operational workflows.
• Monitor process productivity and escalate issues as necessary.
• Manage operational, location, and processing risk.

Skills

Good communication skills

Good negotiation and influencing skills

Analytical, statistical and data mining skills

Ability to learn quickly

Excellent written and verbal English

Knowledge of Excel

Tools

MS Visual Basic

Job description

Some careers have more impact than others.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are seeking talented individuals to join us as Senior Analyst.

GC UK DataOps is responsible for set up of custody accounts and maintaining the static data for new and existing custody accounts on the Global Custody System. The process consists of Account Opening, Account Closing, Static Maintenance, Client Static Integrity Check as well as CLS Plus static support to HSS, GFX & PCM team. We support UK, Lux and Dublin, covering 19 different HSS Systems. This will be a 12 Months Contract Position.

What you’ll do:

Ensure daily operational efficiency by oversight and close monitoring of operational workflows, market specific requirements/procedures and performance of various systems in Static Data Maintenance processing for Custody account.

Monitor process productivity to ensure quality targets are achieved. Issues/problems are fully analysed and resolved or escalated where necessary. Appropriate action/controls are taken to prevent recurrence.

To acquire a broad understanding of the custody business and to keep abreast with the latest developments in the assigned markets on the rules & regulations by the regulators, stock exchange an etc. that may have implication to the daily operations.

Manage operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level. Supporting Account Opening, Account Closure and Static maintenance on all key systems as per client requirement. Ensuring BAU, Projects, ad-hoc request is managed appropriately with controls in place and without compromising the quality.

To prevent any operational losses by establishing effective internal controls and checkpoints to scrutinise exceptions/errors that could lead to potentially fraudulent situations. All controls and checkpoints will be reviewed periodically for effectiveness test.

To lessen the impact of erratic workflows/volumes through effective resource planning, leave management and process prioritisation by allocating/reallocating resources across teams.

What you will need to succeed in the role:

• Good communication skills, ability to converse confidently with senior stake holders in country/city offices.
• Very good written and verbal English language skills.
• Good negotiation and influencing skills.
• Vast experience in Custody Accounts Static Data processing would be an added advantage.
• Ability to learn quickly, transfer knowledge appropriately, understand and interpret numeric data. Evidence of good analytical, statistical and data mining skills to study trends and make projections. Production management skills and ability to initiate process improvements.
• A good understanding of the overall securities industry from an operational and regulatory perspective.
• Knowledge of excel.
• Knowledge on MS Visual Basic is an advantage.

Willing to work non-standard Asian hours (e.g. UK or US hours)

Perks and benefits

• Wellbeing Amenities
• Miscellaneous, dental, optical allowance
• Competitive paternity and maternity leaves
• Industry competitive Medical Insurance coverage