Senior AML Investigations Lead — 24/7 Case Coverage

GXS Bank; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Neo Services Sdn. Bhd., a 100% subsidiary of GXS Bank, seeks an AML Investigations Senior Specialist to joining FCII. You will perform day-to-day AML investigations, handle system-generated cases, and support 24x7 operations as needed while aligning with MAS requirements and internal policies.

The role requires strong communication skills and experience with AML monitoring systems, and may involve shift work. Training and ongoing development are provided.

Qualifications

• Bachelor’s Degree or Diploma or equivalent in any discipline.
• Minimum of 5 years' experience in AML/CFT roles in a regulated FI.
• Familiar with MAS 626 and digital payments regulatory developments.
• Excellent communicator capable of clear messaging to stakeholders.
• Familiar with transaction monitoring systems and UAT.
• Able to perform shift work including weekends/public holidays.

Responsibilities

• Manage workload by assigning/re-assigning system-generated AML cases.
• Provide guidance on case assessment and information requests.
• Conduct risk-based AML investigations from monitoring system.
• Send outbound information requests and track to disposition.
• Escalate potential ML/TF concerns to Singapore team.
• Ensure cases closed/escalated within SLA.
• Escalate issues related to alerts, typologies or TM system.
• Lead process trainings for new team members.
• Perform other ad-hoc duties as assigned.

Skills

AML/CFT experience

Regulated FI experience

MAS 626 knowledge

Clear communicator

UAT experience

Shift work eligibility

Education

Bachelor’s Degree or Diploma

Tools

Transaction monitoring systems

Job description

Neo Services Sdn. Bhd., a 100% subsidiary of GXS Bank, seeks an AML Investigations Senior Specialist to joining FCII. You will perform day-to-day AML investigations, handle system-generated cases, and support 24x7 operations as needed while aligning with MAS requirements and internal policies.

The role requires strong communication skills and experience with AML monitoring systems, and may involve shift work. Training and ongoing development are provided.