Overview
LifeCare Alliance (LCA) is part of LifeCare Group, a leading name in preventive healthcare and wellness in Malaysia. We work with a growing network of agency partners to promote comprehensive health screening and wellness solutions. At LCA, we believe in empowering people through early detection, education, and proactive health management — building healthier lives and meaningful careers along the way.
Job Highlights: Involved in sales reporting, recruitment support, training coordination, and event planning. Hands-on exposure to business development and agency operations. Opportunity to work closely with the Director and Agency Leaders for mentorship and professional growth.
What You’ll Do
- Prepare clear, actionable reports on Sales performance by agency and agent, Customer engagement trends and Dormant customer identification and re-engagement opportunities.
- Create monthly sales and incentive analysis reports.
- Track and monitor key sales metrics for management review.
- Present data in easy-to-understand formats, including charts, tables, and summaries.
Market Research
- Monitor competitor campaigns, packages, and promotions.
- Research market trends in preventive health, screening, and wellness.
- Compile research findings into comprehensive reports for management.
- Maintain a database of competitor activities and industry best practices.
- Identify new opportunities based on market movements and customer preferences.
Recruitment Support & Coordination
- Organize and schedule recruitment sessions with Agency Directors.
- Prepare recruitment presentation materials and handouts.
- Coordinate logistics such as venue setup, refreshments, and materials.
- Maintain recruitment database and track potential recruits.
- Follow up with potential candidates after recruitment sessions.
- Prepare recruitment performance reports, including conversion rates and source tracking.
- Provide administrative support for recruitment-related tasks.
- Support Agency Directors for recruitment-related administrative tasks.
Training Support
- Assist in the smooth execution of LCA’s regular training and development sessions.
- Support setup, registration, attendance tracking, and preparation of presentation materials.
- Coordinate logistics including venue booking, audio-visual setup, refreshments, and documentation.
- Liaise with presenters and Agency Directors to ensure training readiness.
- Prepare post-training summaries and feedback reports for management.
Event Coordination & Support
- Coordinate agency events, talks, and workshops in collaboration with Agency Directors.
- Manage event logistics and vendor coordination, including: venue booking, contract management, budget estimation and expense tracking, and preparation of materials and documentation.
- Conduct post-event reviews, gather feedback, and document key learnings.
- Compile comprehensive event reports, including photos and outcomes.
- Time-off compensation provided for weekend event support.
Administrative Support
- Document and compile monthly meeting minutes.
- Maintain an organized filing system for reports, contracts, and event documentation.
- Assist with ad-hoc projects and special requests from the Director as needed.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Economics, or a related field.
- 1–2 years of relevant experience preferred (fresh graduates are welcome to apply).
- Proficiency in Microsoft Excel, including basic formulas, pivot tables, and charts.
- Strong attention to detail and analytical thinking.
- Effective communication and presentation skills.
- Highly organized, with the ability to manage multiple priorities efficiently.
- Proactive, dependable, and eager to learn.
Preferred (not required)
- Experience in data analysis, reporting, or CRM systems.
- Event planning or coordination experience.
- Experience supporting workshops or training programs.
- Familiarity with PowerPoint and presentation preparation.
- Basic understanding of healthcare, wellness, or agency-based industries.
- Experience working in a small, collaborative team environment.
Personal Qualities
- Consistently follows through on commitments and responsibilities.
- Adapts quickly to new systems, tools, and processes.
- Willingly supports colleagues and contributes to a positive team environment.
- Represents Company with integrity, professionalism, and respect.
Unlock job insights
Salary, match, Number of applicants, Skills match
Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- What’s your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years’ experience do you have as an Agency Development Executive?
- Do you have experience in a sales role?
- Which of the following languages are you fluent in?