Security Engineer (Managed CyberOps)

ABPGroup Pte Ltd; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading cybersecurity technology provider is looking for a Junior or Senior Security Engineer to assist in the operations of cybersecurity solutions. The ideal candidate will have a hands-on experience in infrastructure, network, or security tools and be able to provide remote support when needed. Responsibilities include troubleshooting, incident reporting, and managing support tickets. Salary will match the applicant's education and experience.

Qualifications

• Hands-on support experience in Infrastructure, Network, or Security Tools.
• Ability to provide remote support after office hours and during weekends.
• Experience as a Security Engineer is preferred.

Responsibilities

• Provide support for assigned security platforms and onsite troubleshooting.
• Manage ticket queue and ownership of tickets assigned.
• Perform change request activities and ensure completion of daily operations.
• Escalate issues and liaise with subject matter experts as needed.

Skills

Hands-on engineering support experience

Troubleshooting

Incident reporting

Job description

As a Junior or Senior Security Engineer in Cyber section managed support and operations, you will assist in day-to-day support and operations of assigned cybersecurity solutions and platforms.

Work Hours

Office hours, with occasional remote standby duties (i.e., remain contactable by email and phone).

Responsibilities

Provide support for assigned security platforms, including onsite troubleshooting, root cause analysis, and incident reporting.

Manage ticket queue and take ownership and responsibility of tickets assigned within agreed SLA.

Perform change requests activities per change window allocated, including planning, review, tracking & verification and documentation.

Ensure that daily operations and tasks are properly completed or followed up.

Escalate issues and liaise with subject matter experts as required to resolve issues.

Prepare activities report and documentation.

About You

Possess hands‑on engineering support experience in Infrastructure, Network and/or Security Tools.

Can provide remote support after office hours and during weekend/public holiday as required.

Applicants with more years of experience will be considered for a Senior position.

All interested applicants are encouraged to apply, indicating your earliest date of availability and notice period. The salary will commensurate with applicant's education, skills, and qualifications.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Security Engineer?
• How much notice are you required to give your current employer?

Company Information

ABPGroup is Asia’s leading cybersecurity technology provider focusing on providing best‑of‑breed solutions that address today’s pressing challenges. Founded in 2014 with its headquarter in Singapore, ABPGroup endeavors to pioneer the market through our three entities:

• Sunnic (focused technology and development)
• ABPCyber (holistic cybersecurity solutions)
• Securite (value‑added distribution)

Customers trust us in delivering cutting‑edge solutions for elimination and mitigation of cybersecurity risks, while achieving high return‑on‑investment for their core businesses.