Security Analyst L1

Logicalis Group (DE); Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology solutions provider in Kuala Lumpur is seeking a Security Analyst L1 to monitor security systems and respond to incidents. The ideal candidate will have a Bachelor's degree in a relevant field, strong TCP/IP knowledge, and excellent communication skills. Knowledge in firewall technologies and cloud solutions is a plus. This role involves ensuring customer information security and preparing reports on incidents.

Qualifications

• Bachelor’s Degree in Computer Engineering, Computer Science, Cyber Security, Information Security, or equivalence.
• Excellent communication skills and professional telephone manner.
• Knowledge or certification in security technologies such as Firewall, IDS, IPS.

Responsibilities

• Monitor security threats 24x7 for customer environments.
• Act as initial point of contact for security incidents.
• Gather information and evaluate incidents to protect customer information.

Skills

TCP/IP networking expertise

English communication skills

Firewall knowledge

Cloud technologies knowledge

Education

Bachelor’s Degree in Computer Engineering or equivalent

Tools

SIEM workflow

Unix

Linux

Job description

Security Analyst L1 in Kuala Lumpur at Logicalis

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Responsibilities:

• 24x7 manning of our security monitoring systems to monitor for any security threats facing our customer environments.
• Act as the initial point of contact for security incidents. Gather information and make evaluations and recommendations to protect our customers’ information.
• Evaluate, research on detected security incidents, and handle triage phase of incident lifecycle management within prescribed SLAs, by leveraging runbooks.
• Act as first escalation point during incident investigations, by responding to customers within first response time SLA, and attending to calls from our global customers.
• Manage GSOC mailbox to ensure every customer is responded within prescribed SLA.
• Manage ticketing platform to ensure all tickets are reviewed, updated, resolved and subsequently close security incidents tickets for our customers, within prescribed SLAs.
• Perform sanity checks and collect all preliminary data for security incidents and escalate to next level teams.
• Preparing monthly reports on security incident trends for our customers.

Requirements:

• Bachelor’s Degree in Computer Engineering, Computer Science, Cyber Security, Information Security, or other equivalents.
• Proven TCP/IP networking expertise, able to articulate OSI 7 layer model and trace various attacks across the stack.
• Excellent English communication skills (verbal and written) combined with professional telephone manner.
• Knowledge and/or certification on two or more of the following - Firewall, Content Filtering, Load Balancer, Web Proxy, IDS, IPS, Identity Management, Strong Authentication, Unix, Linux.
• Knowledge on Cloud technologies such as Azure.
• Experience with SIEM workflow and security analysis a plus.

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