Section Head, Testbed & Infra

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A telecommunications company in Kuala Lumpur seeks a Section Head for Testbed & Infra. This role involves leading the testbed facility, managing customer onboarding, and driving technology development. Applicants should have over 15 years of experience in mobile networks and team management. The company offers competitive benefits and a dynamic work environment.

Benefits

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours

Staff Line & Device Subsidy

Smart Casual Attire

Child Parental Care Leave

Public transport accessibility

Employee discounts

Qualifications

• More than 15 years’ related experience.
• Strong background in leading and guiding teams across multiple functions.
• Experience in mobile network design, implementation, operations and management.
• Proven experience in building and managing testbed / lab environments.
• Demonstrated understanding of 5G use cases.

Responsibilities

• Provide strategic leadership in the planning and management of the testbed facility.
• Manage the onboarding process for partners and customers utilizing the testbed.
• Lead the exploration of advanced technologies for the testbed.
• Establish and manage a high-performing team for testbed operations.

Skills

Leadership

Technical Support

Analytical Skills

Problem-Solving

Interpersonal Skills

Job description

Closing Date: 31/10/2025

Section Head, Testbed & Infra

Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

Top Reasons To Join Us!

• Awarded For:
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

The Day-To-Day Activities

Testbed Facility Management:

• Provide strategic leadership in the planning, build, maintain and manage the testbed facility.
• Maintain and manage the network and application layers of the testbed, ensuring its operational readiness and reliability.
• Lead coordination efforts and to work with relevant network vendor, network and IT BUs to oversee the installation, configuration, and troubleshooting of equipment, software, and related systems within the testbed.
• Manage access control, security protocols, and overall governance of the testbed environment.
• Ensure the testbed has the necessary capacity and capabilities to support current and future innovation projects.
• Act as the strategic point of contact for testbed-related matters, representing the facility in high level discussions with ecosystem stakeholders and ensuring alignment with the broader innovation and business agenda.

Customer Onboarding & Technical Support:

• Manage the onboarding process for UM, Tech Partners, and Customers who will be utilizing the testbed for testing and innovation development.
• Provide technical support and guidance to users of the testbed, assisting with setup, configuration, and troubleshooting.
• Develop and maintain clear documentation and processes for testbed usage.

Testbed Capability Development:

• Lead the strategic exploration and recommendation of advanced technologies and infrastructure improvements to ensure the testbed remains a leading facility.
• Drive cost-effective utilisation of the testbed resources.

Leadership & Team Management:

• Establish, lead, and manage a high-performing team to support development and execution of testbed operations
• Define and establish team structures to support optimal collaboration, clearly outlining roles, responsibilities, and key deliverables to meet strategic goals.
• Lead cross-functional coordination, partnering with internal teams and external stakeholders to ensure smooth execution of the testbed’s strategic initiatives

About You

• More than 15 years’ related experience.
• Strong background in leading and guiding teams across multiple functions.
• Experience in mobile network design, implementation, operations and management.
• Proven experience in building and managing testbed / lab environments, and managing mobile solution development.
• Demonstrated understanding and experience with 5G use cases (e.g. MEC, IoT).
• Experience managing vendor relationships & collaborations, and customer onboarding & technical support.
• Deep understanding of network architectures, protocols, and technologies.
• Excellent interpersonal and relationship-building skills to effectively interact with network vendors and Tech Partners.
• Strong analytical and problem-solving skills to diagnose and resolve technical issues within the testbed.

What’s Next?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.