Section Head, Data Analytics – Enterprise Segment

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur is seeking a Section Head for Data Analytics in the Enterprise Segment. This role will drive insights for commercial performance and customer growth, leading a high-performing analytics team. Candidates should have 10-15 years in data analytics, proven leadership skills, and proficiency in SQL and Python. The company offers comprehensive benefits and supports a collaborative, innovative environment.

Benefits

Comprehensive medical, dental, optical and insurance benefits

Flexible working hours

Smart casual attire

Child & parental care leave

Employee discounts for selected F&B brands

Qualifications

• 10-15 years of experience in data analytics, business intelligence, or data science.
• 3-5 years in a managerial or leadership role.
• Proven track record in managing analytics teams.

Responsibilities

• Lead and develop a team of data professionals.
• Provide analytical insights and recommendations to guide business direction.
• Collaborate with teams to align analytics initiatives.
• Drive the analytics roadmap for revenue optimization.

Skills

Leadership

Data analysis

Stakeholder management

SQL

Python

Data visualization

Problem-solving

Communication skills

Education

Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, Business Analytics or related

Tools

Power BI

Tableau

Job description

Section Head, Data Analytics – Enterprise Segment

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award‑winning organization!

Top Reasons To Join Us!

• Most Preferred Employer in Telecommunications Industry (2022, 2023 & 2024)
• Bronze Winner in Cross‑Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexible working hours arrangements
• Smart casual attire
• Child & parental care leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Employee discounts for selected F&B brands

Role

This role is responsible to lead the data analytics function within the Enterprise Division to deliver insights that drive commercial performance, customer growth and operational efficiency. The incumbent will build and manage a high‑performing analytics team, establish robust data infrastructure and governance, and partner closely with cross‑functional stakeholders to translate data into strategic business decisions.

U Mobile is a data‑centric, award‑winning mobile data service company in Malaysia. We have rapidly grown by innovating customer‑focused services such as free monthly data for prepaid plans, micro‑financing for smartphones and unlimited data at affordable prices. With a modern network infrastructure ready for 5G and beyond, we are committed to investing in our data ecosystem to support digital products and services.

Day‑To‑Day Activities

Job Responsibilities

1. Strategic Leadership & Business Partnership
   • Lead, mentor and develop a team of data professionals to ensure timely and high‑quality analytics deliverables.
   • Serve as a strategic business partner to Enterprise leadership, providing analytical insights and recommendations to guide business direction.
   • Collaborate closely with Sales, Product, Operations, Marketing and Finance teams to align analytics initiatives with business goals and growth strategies.
   • Drive the enterprise analytics roadmap, ensuring initiatives support revenue optimisation, customer acquisition and retention objectives.
   • Establish and maintain scalable data infrastructure to support advanced analytics and business intelligence.
   • Oversee data governance, quality and compliance, ensuring reliable, secure and ethical use of data.
   • Define and manage standards for data modelling, version control and performance monitoring.
   • Work with IT and Digital teams to enhance data pipelines, integration and automation to support operational efficiency.
2. Insights Generation & Performance Optimization
   • Lead the design and deployment of dashboards, reports and models to track key business KPIs, including revenue performance, customer churn and acquisition trends.
   • Translate complex analytical findings into clear, actionable business recommendations for senior management.
   • Identify patterns, opportunities and risks through predictive analytics to support proactive business decisions.
   • Champion data visualisation and storytelling to enhance business understanding and influence strategic action.

About You

Job Requirements

• Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, Business Analytics or a related discipline.
• 10–15 years of experience in data analytics, business intelligence or data science, with at least 3–5 years in a managerial or leadership role.
• Proven track record in managing analytics teams and delivering impactful business insights, preferably within telecommunications, enterprise B2B or technology sectors.
• Strong technical skills in SQL and Python, with hands‑on experience using data visualisation tools (e.g. Power BI, Tableau).
• Solid understanding of data architecture, data governance and machine learning concepts.
• Excellent analytical, problem‑solving and communication skills – able to translate technical findings into business language.
• Strong stakeholder management and influencing skills with a collaborative mindset.
• Resilient, agile and able to operate effectively in a fast‑paced and evolving environment.

What’s Next?

Once you have applied online, our team will review your application and, due to a high volume of applications, only shortlisted candidates will be notified.

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