Secretary to General Manager

Fraser Place Puteri Harbour; Iskandar Puteri; On-site; MYR 300,000 - 400,000; Full time

Job summary

A premier hospitality company in Johor, Iskandar Puteri, is seeking a Secretary to provide comprehensive administrative support to the General Manager. Responsibilities include managing the executive's calendar, coordinating meetings, drafting various documents, and ensuring communication across departments. The ideal candidate has strong organizational skills, proficiency in proofreading, and experience in a similar role. This position offers a chance to excel in a customer-focused environment.

Qualifications

• Experience supporting executive leadership as a Secretary.
• Ability to manage a calendar and coordinate meetings.
• Proficiency in drafting and formatting various types of documents.

Responsibilities

• Provide secretarial and administrative support to the General Manager.
• Organize and schedule meetings while managing the General Manager’s calendar.
• Review and proofread documents for accuracy and compliance.

Skills

Effective communication

Proofreading

Time management

Organizational skills

Research skills

Job description

Provide comprehensive secretarial and administrative support to the General Manager.

Coordinate and communicate effectively with executive leadership, department heads, and support staff to promote a high-performance, customer-focused work environment.

Draft, prepare, and format correspondence, memoranda, reports, presentations, and other documents, many of which may be confidential or sensitive in nature.

Review documents and materials submitted for the General Manager’s signature to ensure accuracy, completeness, and compliance with organizational standards, policies, and procedures.

Proofread and edit documents for grammar, clarity, accuracy, and proper formatting.

Manage the General Manager’s calendar, including scheduling, coordinating, arranging, and confirming meetings and appointments.

Organize meetings by preparing agendas, compiling supporting materials, recording minutes, and following up on action items.

Receive and screen telephone calls and visitors, providing information where appropriate and exercising sound judgment and discretion when handling sensitive issues.

Respond to inquiries, requests, and complaints; resolve routine matters independently or refer issues to appropriate Heads of Department (HODs) with recommendations as needed.

Review, prioritize, and route incoming correspondence, reports, and instructions, take appropriate action or ensure timely follow-up as directed.

Serve as a liaison between the Executive Office and internal departments to ensure smooth communication and coordination.

Conduct research and compile information from multiple sources to support the preparation of reports, briefings, and correspondence.

Maintain organized and secure filing systems (physical and electronic) to ensure easy retrieval of information.

Perform other related duties as assigned from to time.

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