SEA Ops Leader: Scale, Streamline & Impact Fintech

Bjak; Petaling Jaya; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading fintech platform in Southeast Asia is seeking an Operations Lead to drive efficiency and operational scale. You will shape and lead the operations for one of the fastest-growing platforms in the region, directly impacting customer satisfaction and company profitability. The ideal candidate has over 7 years of senior operations experience and the ability to manage cross-functional teams. This role is based in Malaysia and offers a competitive salary along with generous benefits.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive medical, dental, and vision benefits

Flat-structured work culture

Real responsibility from day one

Qualifications

• 7+ years of experience in senior operations roles, preferably in high‑growth or tech companies.
• Proven ability to lead and scale operations across logistics, admin, customer experience.
• Hands‑on experience managing internal admin and cross‑functional execution.

Responsibilities

• Define and execute operational strategies that support growth.
• Oversee supply chain, logistics, admin ops, and customer service.
• Hire, lead, and mentor a high-performing operations team.

Skills

Leadership

Problem-solving

Supply chain management

Communication

Operational strategy

Education

Bachelor's degree in Business, Operations, Supply Chain

MBA

Job description

A leading fintech platform in Southeast Asia is seeking an Operations Lead to drive efficiency and operational scale. You will shape and lead the operations for one of the fastest-growing platforms in the region, directly impacting customer satisfaction and company profitability. The ideal candidate has over 7 years of senior operations experience and the ability to manage cross-functional teams. This role is based in Malaysia and offers a competitive salary along with generous benefits.