Sea Logistics Sales Representative

Kuehne & Nagel; Bayan Lepas; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global logistics provider is seeking a Sales Representative in Penang to enhance its sea logistics services. The ideal candidate will have over 2 years of field sales experience, preferably in freight forwarding. Responsibilities include managing sales activities, ensuring customer satisfaction, and collaborating closely with the Customer Care team to drive engagement and retention. This role offers opportunities for professional growth in a supportive environment.

Qualifications

• Minimum 2 years of field sales experience required.
• Experience in freight forwarding or international sea logistics is preferred.
• Understanding of logistics processes and solutions.

Responsibilities

• Drive all sales activities and prepare quotations.
• Align sales efforts with Customer Care Location Managers.
• Gather market information on pricing and products.
• Report feedback to Customer Care Location teams.
• Onboard new customers with CCL colleagues.
• Maintain and update customer information in systems.
• Review customer portfolios with CCL Managers.

Skills

Field sales experience

Customer engagement

Sales pipeline management

Job description

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

As a Sales Representative at Kuehne+Nagel, you will play a vital role in support of our rapid growth in sea logistics at Kuehne+Nagel, we are hiring highly motivated individuals who are sales savvy, and believe in delivering quality service to fulfill customer needs. This role will be responsible for delivering agreed portfolio targets through the development of existing and new customers in accordance with our national sales management guidelines.

It’s more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

• To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
• To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
• To monitor competition by gathering current marketplace information on pricing + products.
• To report customer feedback to the CCL team, supporting resolutions as required.
• To align with CCL colleagues when onboarding new customers.
• To maintain + update the most relevant customer information in internal systems.
• To regularly review customer portfolios with the CCL Managers + team.
• To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

What we would like you to bring

• 2+ years field sales experience
• Freight forwarding/international sea logistics experience preferred
• Experience with logistics processes and solutions

What’s in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.