Sea Import Customer Service

Consol Alliance; Bayan Lepas; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics partner in Penang seeks a dedicated Sea Import Customer Service specialist to manage import operations, handle customer inquiries, and ensure smooth coordination of sea freight shipments. This full-time, on-site role requires strong organizational skills and prior experience in import operations. Candidates with a logistics-related degree are preferred.

Qualifications

• Experience in Import Operations.
• Strong Customer Service skills to address client needs effectively.
• Excellent communication and organizational skills.

Responsibilities

• Manage import operations.
• Handle customer inquiries.
• Ensure smooth coordination of sea freight shipments.

Skills

Experience in Import Operations

Strong Customer Service

Excellent communication skills

Organizational skills

Team collaboration

Logistics software proficiency

Education

Bachelor’s degree in Logistics

Job description

Consol Alliance is a trusted logistics partner in Australia, offering a range of services tailored to meet diverse customer needs. Our dedicated team of specialists has extensive knowledge and expertise in managing requests, from supplier collection to cargo transportation through air and sea freight. We pride ourselves on providing innovative solutions to ensure efficiency and customer satisfaction. With a commitment to delivering quick and competitively priced services, we cater to all logistics needs to and from Australia.

Role Description

This is a full-time, on-site role for a Sea Import Customer Service position based in Bayan Lepas. The role involves managing import operations, handling customer inquiries, and ensuring smooth coordination of sea freight shipments.

Qualifications

• Experience in Import Operations.
• Strong Customer Service skills to address client needs effectively
• Excellent communication and organizational skills
• Ability to work collaboratively within a team and handle multitasking efficiently
• Proficiency in using logistics and shipping software is an advantage
• Bachelor’s degree in Logistics, International Business, or a related field is preferred
• Prior experience in sea freight or logistics industry is beneficial