Scrum Master (Lending Fintech)
Job Title: Scrum Master
Department: Product
Reports To: Head of Partnership and Product Experience
Level: 2+ years of relevant experience
Location: KL, Malaysia
Key Responsibilities
- Lead daily standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives to keep the team aligned and productive.
- Partner with the Product Owner to ensure the backlog is healthy and groomed, helping the team break down work and commit to realistic sprint goals.
- Proactively identify, track, and clear blockers (technical dependencies, third-party integration delays, environment issues) that hinder the development team.
- Coach the engineering team and business stakeholders on Scrum/Kanban principles, engineering best practices, and collaborative ways of working.
- Track and communicate key team delivery metrics (velocity, burndown charts, lead/cycle times) using Jira to drive team performance improvements.
- Coordinate with other tech teams, QA, and DevOps to manage dependencies and support smooth deployment cycles.
Required Qualifications & Skills
- 2+ years of experience as a Scrum Master or Agile Coach in a software development environment (fintech/tech domain preferred).
- Advanced knowledge of Jira and Confluence for workflow management, sprint tracking, and team reporting.
- Ability to keep meetings focused, resolve conflict constructively, and foster an environment of trust and transparency.
- Familiarity with modern software development practices (CI/CD, automated testing, microservices).
- Certified ScrumMaster (CSM), Professional Scrum Master (PSM I), or equivalent certification.
- Prior experience working within financial services or regulated technology environments.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Pay: RM5,800.00 - RM7,000.00 per month
Location: KL, Malaysia. Full time. Work Location: In person. Ability to commute/relocate: Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)