SAP Technology Engineer

SWAROVSKI; George Town; Hybrid; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Learning and career development

Employee assistance program

Hybrid and flexible work options

Volunteer leave

Exclusive Swarovski product discounts

Job summary

Swarovski in Malaysia seeks an SAP Technology Engineer to design and govern SAP Basis architecture, lead cloud platform decisions, and collaborate with global teams to drive standardization and automation.

You will manage MSP partners, run PoCs for SAP BTP and S/4HANA, and help deliver cost-efficient, reliable operations in a hybrid work setup.

Qualifications

• University degree in Information Technology or equivalent professional experience.
• 3+ years experience in SAP Basis architecture / platform consulting and partner management.
• Deep technical knowledge of SAP S/4HANA, SAP HANA, SAP BTP, and cloud platforms.
• Experience managing external service providers and ensuring SLA adherence.

Responsibilities

• Define SAP Basis architecture, platform standards, and roadmaps (S/4HANA, HANA, SAP BTP, cloud).
• Advise projects, drive standardization, automation, and cost efficiency.
• Steer MSPs and partners that run Basis operations; monitor SLAs and governance.
• Run PoCs and evaluate SAP/BTP/cloud technologies for adoption.

Skills

SAP Basis Architecture

S/4HANA

HANA

SAP BTP Cloud

Partner management

Automation

Stakeholder management

Technical consulting

Education

University degree in Information Technology

Tools

SAP ECS

SLA monitoring tools

Job description

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a SAP Technology Engineer where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About The Job

Your responsibilities include, but are not limited to:

Architecture & Technical Consulting

• Define SAP Basis / platform architecture, standards, and roadmaps (S/4HANA, HANA, SAP BTP, cloud) and act as technical design authority for platform decisions.
• Advise projects and stakeholders; challenge the as-is and drive standardization, automation, and cost efficiency.

Managed Service Partner Management (major)

• Steer managed service partners (SAP ECS, 3rd party MSP) that run day-to-day Basis operations; define, monitor, and enforce SLAs.
• Own governance, escalations, and accountability for delivery quality, and coordinate handovers, changes, and major incidents.

Technology Evaluation & Innovation (major)

• Continuously scan, evaluate, and pilot new SAP, BTP, and cloud technologies, including AI-assisted operations and automation.
• Run PoCs and make adoption recommendations aligned with architecture and cost.

Operational Oversight (minor)

• Provide 2nd/3rd-level guidance; routine hands-on Basis execution is delegated to managed service partners.

About You

We are looking for a unique and amazing talent, who brings along the following:

• University degree in Information Technology or equivalent professional experience
• 3+ years plus experience in SAP Basis architecture / platform consulting and partner management
• Deep technical knowledge of SAP S/4HANA, SAP HANA, SAP BTP, and cloud platforms
• Demonstrated experience managing external service providers and ensuring SLA adherence and operational excellence
• Strong analytical and problem-solving capabilities with a passion for automation, innovation, and emerging technologies
• Excellent stakeholder management and communication skills, with the ability to influence technical and business decisions across multiple teams

What we offer

You Can Expect a Range Of Benefits, Including

• Learning and career development programs to help you grow
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Hybrid and flexible work options to support your work-life balance
• Paid volunteering leave to support causes that matter to you
• Exclusive employee discounts on Swarovski products

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.