SAP Service Delivery Lead – SDM/PM, Manila

Deloitte PLT; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading global consulting firm in Kuala Lumpur is seeking a Service Delivery Manager to lead an Application Managed Services team. The ideal candidate will have extensive project management experience, particularly with SAP, and demonstrate strong leadership and communication skills. You will be responsible for ensuring exceptional service delivery and managing client engagements. Hybrid working environment available.

Benefits

Professional development opportunities

Competitive salary

Health benefits

Qualifications

• Minimum of 5 years in a Manager position.
• 10-14 years of managing application support and SAP projects.
• Strong ability to lead cross-functional teams.

Responsibilities

• Manage an Application Managed Services team.
• Ensure service delivery meets client expectations.
• Report regularly on performance metrics.

Skills

Leadership

Project Management

Service Delivery Management

Communication Skills

SAP Knowledge

Financial Management

Agile Methodologies

Education

Bachelor's degree or equivalent

ITIL, PMP, PRINCE2, or Agile certification

Tools

SAP

Project Management Software

Job description

A leading global consulting firm in Kuala Lumpur is seeking a Service Delivery Manager to lead an Application Managed Services team. The ideal candidate will have extensive project management experience, particularly with SAP, and demonstrate strong leadership and communication skills. You will be responsible for ensuring exceptional service delivery and managing client engagements. Hybrid working environment available.