SAP AMS Program Manager (Onsite)

Infosys; Kuala Lumpur; On-site; Full time

Job description

About Infosys

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Key Responsibilities

Program Governance & Delivery

• Lead end‑to‑end management of SAP AMS, Application Development, and project portfolios, ensuring adherence to defined scope, schedule, budget, and quality parameters.
• Establish and manage a robust governance and reporting framework across all SAP workstreams.

Client & Stakeholder Management

• Engage IT and business stakeholders regularly to provide program updates, gather feedback, and identify additional business opportunities.
• Ensure smooth coordination, expectation alignment, and transparent communication across stakeholder groups.

Scope & Contract Management

• Interpret and manage delivery in accordance with the agreed Statement of Work.
• Drive required scope adjustments or contract modifications through structured stakeholder discussions.

Risk & Issue Management

• Proactively identify delivery risks and issues, define mitigation strategies, and ensure timely resolution to safeguard program stability.

Innovation & Thought Leadership

• Stay current with SAP product advancements and guide the client through transformation initiatives such as S/4HANA migration, cloud modernization, BTP adoption, and integration with operational technology systems.
• Promote innovation within the AMS model to enhance efficiency and value delivery.

People Leadership

• Lead onsite and offshore delivery teams across functional and technical tracks.
• Manage performance, capability development, mentoring, and escalation resolution.

Practice & Organizational Contributions

• Support internal practice initiatives including recruitment, capability building, revenue growth, and margin optimization.
• Contribute to continuous improvement and knowledge enrichment within the SAP practice.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [e-mail] or call 1‑866‑472‑0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”