Salon Front Desk & Customer Care Pro

Sothys Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading beauty salon in Kuala Lumpur is seeking a dedicated individual to manage customer appointments and front counter operations. Responsibilities include handling walk-in customers, achieving sales targets, managing phone enquiries, and providing troubleshooting information. Ideal candidates should be skilled in customer service and capable of addressing customer queries and complaints effectively. This position offers opportunities to contribute to the salon's success and enhance customer satisfaction.

Responsibilities

• Handle appointments and walk in customers to achieve monthly sales targets.
• Provide front counter operations, handle telephone enquiries, and arrange appointments.
• Manage enquiries through walk-ins or phones, provide troubleshooting information, and manage customer complaints.

Job description

A leading beauty salon in Kuala Lumpur is seeking a dedicated individual to manage customer appointments and front counter operations. Responsibilities include handling walk-in customers, achieving sales targets, managing phone enquiries, and providing troubleshooting information. Ideal candidates should be skilled in customer service and capable of addressing customer queries and complaints effectively. This position offers opportunities to contribute to the salon's success and enhance customer satisfaction.