Sales Support Technical Engineer

MayAir Group; Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology firm in Malaysia is seeking a Technical Engineer to support the sales team by understanding product offerings and ensuring accurate item codes. Responsibilities include collaborating with sales personnel, assisting in pricing requisition, and translating materials for integration into the SAP system. Ideal candidates are proactive, detail-oriented, and possess strong communication skills in multiple languages, including Mandarin. This role offers a chance to contribute significantly to the sales process and expand your technical expertise.

Qualifications

• Minimum Diploma, preferably in an Engineering or related field.
• Familiarity with CRM systems and SAP is advantageous.
• Strong command of English and Bahasa Malaysia; Mandarin is essential.

Responsibilities

• Understand product offerings and support sales team regarding item codes.
• Collaborate with sales personnel to clarify specifications.
• Assist in price requisition process for timely pricing information.
• Create codes for materials purchased externally.
• Translate materials from MayAir China for SAP integration.

Skills

CRM systems

SAP

Microsoft Office Suite

English

Bahasa Malaysia

Mandarin

Education

Diploma in Engineering or related field

Job description

• Gain a thorough understanding of our product offerings and provide quick and accurate support to the sales team regarding item codes for standard products.
• Collaborate with sales personnel to clarify incomplete specifications and ensure all necessary details are gathered.
• Assist in the price requisition process, ensuring timely and accurate pricing information is available.

Translation and Code Creation

• Create codes for materials purchased externally by sales and branch offices.
• Translate raw materials and finished goods acquired from MayAir China for integration into our SAP system, ensuring accuracy and consistency.

Job Requirements

• Minimum Diploma, preferably in an Engineering or related field.
• Familiarity with CRM systems and SAP is advantageous.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong command of English and Bahasa Malaysia. The ability to communicate in Mandarin is essential for collaboration with Chinese colleagues.
• Excellent verbal and written communication skills.
• Ability to collaborate effectively within a team environment.
• Detail-oriented with strong problem-solving abilities.

This role is ideal for candidates who are proactive, eager to learn, and passionate about supporting the sales process through technical expertise. If you meet these requirements, we encourage you to apply!

Your application will include the following questions:

• What’s your expected monthly basic salary?
• How many years of experience do you have as a Technical Engineer?
• Which of the following Microsoft Office products are you experienced with?
• Have you worked in a role where you were responsible for authoring and reviewing technical documentation?
• Which of the following languages are you fluent in?

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