Sales Support Specialist

TopNotch HR Consulting Firm; Kuala Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A consulting firm in Kuala Selangor is seeking a professional for CRM internal user support. The ideal candidate is tech-savvy and has strong communication skills to assist internal users of Salesforce CRM. This position requires a self-motivated individual who can advocate for change management and contribute to the successful rollout of the CRM platform. The role offers a 12-month renewable contract based in the MY First Avenue office.

Qualifications

• Experience providing CRM internal user support, particularly for Salesforce.
• Ability to clearly communicate with both business and technical stakeholders.
• Experience drafting process flow charts is a plus.

Skills

CRM internal user support

Technical savvy

Communication skills

Change management

Self-motivated

Job description

TopNotch HR Consulting Firm – Kuala Selangor, Selangor

Job Requirements

• CRM internal user support experience. Rendering support to our internal CRM users (sales, operations, etc) on systems process questions and issue resolutions.
• Tech savvy
• Good communicator – ability to explain clearly to business and tech working stakeholders
• Change management advocate
• Self‑motivated with a desire to contribute to a successful roll‑out & maintenance of our Salesforce CRM platform

Additional Experience

• Salesforce CRM internal user support experience
• Experience in drafting process flow charts
• Experience working in tech/hyper‑growth companies.

Location & Duration of the Assignment (in Weeks or Months)

MY First Avenue office. 12 months renewable contract.