Sales Support Representative (6-Month Contract)

Cohu Malaysia Sdn Bhd; Malacca City; On-site; MYR 30,000 - 42,000; Full time

Job summary

A leading semiconductor company in Johor, Malaysia is seeking a Sales Support Representative on a 6-month contract. This role involves providing essential administrative and operational support for sales processes. Responsibilities include managing customer account administration, order processing, and communicating with various teams to ensure seamless operations. The ideal candidate should have strong communication skills in English, be customer-focused, and possess PC knowledge, especially in Microsoft Office. Fresh graduates are welcome to apply.

Benefits

Five-Day Work Week

Flexible Working Arrangement

Profit Sharing

Overseas Opportunities

Qualifications

• Excellent verbal and written English is a must.
• Experience with ERP systems is preferred.
• Fresh graduates are encouraged to apply.

Responsibilities

• Manage account administration for assigned customers.
• Process and maintain sales orders in the ERP system.
• Prepare sales reports as required.

Skills

Communication in English

Customer focus

PC knowledge (Microsoft Office)

Advanced Excel skills

ERP system knowledge (preferably Oracle)

Education

Diploma or higher in Business/Administration/Management/Marketing

Job description

At Cohu Malaysia, we are committed to driving innovation and excellence in the semiconductor industry. Our mission is to create a dynamic and inclusive work environment where every team member feels a sense of belonging and has the opportunity to make a meaningful impact. By joining us, you will be part of a collaborative and forward-thinking workforce dedicated to shaping the future of technology.

Unleash your Potential

We are looking for a Sales Support Representative (6-month Contract) to join our team. In this role, you will provide essential administrative and operational support to ensure smooth sales processes, accurate order management, and excellent customer service.

Impact You Will Make

• Participate and undertake account administration for customers assigned by the Company
• Enter, update and maintain spares sales orders and related transaction in ERP system
• Be responsible for day‑to‑day administrative support, including preparing quotations, order processing (inclusive of warranty replacement and billable repairs), obtaining delivery schedule from factory, tracking issuing of P.O. by customers, tracking delivery and providing assistance to liaise with Customer and Finance on payment collection
• Interface with order processing teams of other business units in other sites and countries
• Act as back up for administrative support for customers assigned to other Sales Administrators
• Prepare weekly, monthly, quarterly and/or yearly reports as required by the Department and Company, e.g., Sales Reports, OTD Reports etc.
• Execute sales process and procedure in compliance with standard process and procedure spelled out by the company
• Undertake additional tasks and duties, other than sales related, assigned by the Department and/or Company
• Any other duties not listed herein could be assisted by the Department Supervisor or HOD from time to time

Our Ideal Candidate

• Must be able to communicate in English verbally and written.
• Pronounced customer focus
• PC knowledge (Microsoft Office); advanced XLS skills are an added advantage
• Experienced in the use of ERP preferably Oracle
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Business/ Administration / Management, Marketing or equivalent
• Preferred to be able to start work immediately
• Fresh graduates are encouraged to apply

Why Join Us?

At Cohu Malaysia, we offer a collaborative work environment that fosters growth, innovation, and a commitment to excellence. You'll have the opportunity to work with cutting‑edge technology and make a significant impact on our products and processes.

We value our people and offer them:

• Five-Day Work Week
• Flexible Working Arrangement
• Profit Sharing
• Overseas Opportunities

Apply Today!

If you're ready to take your career to the next level and work with a team that's pushing the boundaries of technology, apply now to join Cohu Malaysia as a Sales Support Representative!

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