Sales Support (Johor Bahru Branch)

Fastenal; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading industrial distribution company in Johor Bahru is seeking a full-time employee to process customer orders and quotations, support the sales staff, and maintain inventory accuracy. Responsibilities include managing customer relationships and handling queries, returns, and warranty claims while performing clerical duties. Candidates should have a strong drive to achieve sales goals. Please email your application to apply.

Responsibilities

• Process customer orders and quotations, verify pricing and product availability.
• Support sales staff in preparing proposals and conducting presentations.
• Assist and drive sales in industrial distribution to achieve sales goals.
• Maintain inventory accuracy, perform cycle counts, and report discrepancies.
• Build and maintain strong relationships with customers.
• Handle customer queries, returns, and warranty claims promptly.
• Perform daily clerical duties such as filing, copying, and data entry.
• Act as a key support resource for the sales team.

Job description

Responsibilities

• Process customer orders and quotations, verify pricing and product availability, and follow up on order status.
• Support sales staff in preparing proposals, conducting presentations, and participating in trade shows/events.
• Assist and drive sales in industrial distribution to achieve sales goals and targets.
• Maintain inventory accuracy, perform cycle counts, replenish stock, and report discrepancies.
• Build and maintain strong relationships with existing and new customers.
• Handle customer queries, returns, exchanges, and warranty claims; process credit memos and invoices; resolve issues promptly.
• Perform daily clerical duties such as filing, copying, scanning, and data entry, along with any additional tasks assigned.
• Act as a key support resource for the sales team to ensure smooth operations.

Job type: Full time

Please email us your application/resume. Only shortlisted candidates will be notified.