Sales Support Executive

CSW Auto Parts; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive parts company in Kuala Lumpur is seeking a motivated Sales Support Executive/Sales Coordinator to join their thriving team. This role involves managing customer records, processing sales orders, and providing excellent customer service. Ideal candidates are results-driven team players, and fresh graduates are encouraged to apply. This position offers an opportunity to grow in a collaborative environment. Please note: ability to speak Mandarin is preferred.

Qualifications

• Candidate must possess at least SPM/Diploma or Bachelor's Degree in marketing/business.
• 1 year of working experience preferred, fresh graduates encouraged.
• Ability to speak Mandarin is a plus.

Responsibilities

• Manage and maintain databases and sales documentation.
• Handle incoming inquiries and provide information to clients.
• Process sales orders, invoices, and related documentation.
• Assist in coordinating sales activities within the department.
• Maintain strong customer relationships to enhance sales growth.

Skills

Teamwork

Interpersonal skills

Communication skills

Customer service skills

Analytical skills

Organizational skills

Time management skills

Education

SPM/Diploma/Advanced/Higher/Graduate Diploma or Bachelor's Degree in marketing/business

Job description

Join a thriving team at CSW Auto Parts, where innovation meets excellence in distribution. We’re dedicated to fostering a collaborative environment that empowers every team member to succeed.

Are you driven, result-oriented and a team player? We're looking for a motivated and results-driven Sales Support Executive / Sales Coordinator who can truly listen to our customers, understand their needs, and provide customized solutions.

We also welcome fresh graduates ready to kickstart their careers!

Key Responsibilities

• Administrative Support: Manage and maintain databases, customer records, and sales documentation.
• Handle incoming inquiries and provide information to clients and potential customers.
• Ensure compliance with company policies and procedures in all sales activities.
• Sales & Business Support: Process sales orders, invoices, and related documentation.
• Assist in managing and coordinating sales activities within the Network & Marketing Department.
• Maintain strong relationships with customers, partners, and vendors to enhance sales growth.
• Communication & Coordination: Coordinate with various departments (operations, finance, logistics) to ensure smooth sales execution.
• Ensure timely and accurate communication of sales and marketing updates to relevant stakeholders.
• Data Management & Reporting: Maintain an updated database of sales activities, customer interactions, and market trends.
• Assist in forecasting sales trends and providing insights for business planning.
• Other Duties: Provide general administrative support to the office as needed.
• Participate in special projects and initiatives as assigned.

Job Requirements

• Candidate must possess at least SPM/Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in marketing, business or equivalent.
• 1 Year(s) of working experience and fresh graduate is encouraged to apply.
• Excellent team working, motivational, interpersonal, communication, and customer service skills.
• Strong analytical, organizational, and time management skills.
• An understanding of sales principles and customer service practices.
• Ability to speak Mandarin will be an added advantage due to the business nature needed.

Ready to make an impact? Apply now and join us in shaping the future of CSW Auto Parts!

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