Sales Support

Kinta Press & Packaging (M); Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading packaging company in Malaysia seeks a Sales Support/Assistant to manage sales operations, support the sales team, and facilitate customer interactions. Responsibilities include administrative support, tracking sales metrics, and maintaining communication between clients and sales personnel. Ideal candidates will have a diploma or degree in a relevant field, proven experience in a sales support role, and excellent communication skills. This role offers valuable experience in a dynamic and diverse team environment.

Benefits

Sales Incentives

Additional Leave

Overtime Compensation

Cell Phone Reimbursement

Free Parking

Attendance Allowance

Time-Off

Maternity Leave

Medical Claim

Meal Allowance

Opportunities for Promotion

Professional Development

Retirement Benefits

Qualifications

• Proven experience in a sales support or administrative role.
• Strong organizational and multitasking skills.
• Excellent communication in English and interpersonal abilities.

Responsibilities

• Manage sales reports and presentations.
• Act as the point of contact for customer inquiries.
• Support the sales team in lead generation.

Skills

Detail-oriented

Analytical skills

Team collaboration

Problem-solving skills

Time management skills

Multi-lingual proficiency

Education

Diploma or Degree in Business, Marketing, or a related field

Tools

CRM software

Microsoft Office Suite

Job description

Kinta Press & Packaging (M) Sdn. Bhd. has been at the forefront of Malaysia’s packaging landscape for over 30 years, recognized for its premium solutions and commitment to quality. The company empowers businesses to amplify their brand impact through innovative packaging designs and advanced printing technology.

As a subsidiary of Asahi Printing Co. Ltd,(Listed Tokyo Stock Exchange) further enriching its expertise and capabilities. With a global export footprint, Kinta serves a diverse clientele across various markets.

Job Description

The Sales Support/Assistant is responsible for managing the sales operation/activities in driving sales and marketing role internally or externally. This role involves administrative tasks, coordination between departments, and direct support to sales team.

Key Responsibilities

• Administrative Support: Prepare and maintain sales reports and presentations; Manage schedules, appointments, and travel arrangements for the sales team; Maintain and organize sales documentation and databases.
• Customer Interaction: Act as the point of contact for customer inquiries and issues; Assist in managing customer relationships and follow up on leads; Coordinate and facilitate communication between clients and the sales team.
• Sales Process Management: Support the sales team in lead generation and follow-up activities; Help in preparing sales proposals and contracts; Track sales metrics and analyze performance data; Coordinate with marketing, finance, and other departments to align sales strategies; Assist in planning and organizing sales events, presentations, ISO 9001:2018 procedure.

Qualifications

• Diploma or Degree in Business, Marketing, or a related field (preferred).
• Proven experience in a sales support or administrative role.
• Strong organizational and multitasking skills.
• Excellent communication in English and interpersonal abilities.
• Proficiency in CRM software and Microsoft Office Suite.

Skills

• Detail-oriented with strong analytical skills.
• Ability to work collaboratively in a team environment.
• Problem-solving skills and ability to handle customer inquiries effectively.
• Time management skills to prioritize tasks efficiently.
• Positive attitude and passion for learning.
• Multi-lingual proficiency preferably.

Job Scope

Coordinate clients’ orders and projects (new clients, new development especially Export business) from Enquirers to clients’
Follow up closely with Sales Representatives and Customers’ requirements
to support Sales Representatives to expand business/sales area
Participate in internal meetings when they are related to hands on work.
Search on customer leads, markets, channels
To comply with all specific responsibilities stipulated in the Quality Management System documentations.
Any other duties assigned by superior.

Employee Benefits

• Sales Incentives – Performance-based rewards for achieving sales targets.
• Additional Leave – Beyond the statutory requirement to support work-life balance.
• Overtime Compensation – Paid as per company policy to reward extra effort.
• Cell Phone Reimbursement – For employees required to use personal devices for work.
• Free Parking – Hassle-free and convenient parking facilities.
• Attendance Allowance – For consistent and punctual employees.
• Time-Off – Flexible scheduling to cater to personal needs.
• Maternity Leave – Support for new mothers as per policy guidelines.
• Medical Claim – Coverage for eligible medical expenses.
• Meal Allowance – Assistance with meal costs during work hours.
• Opportunities for Promotion – Career advancement based on merit and performance.
• Professional Development – Training, workshops, and skill-building initiatives.
• Retirement Benefits – Financial security for post-employment life.

Additional Notes

In this pivotal role, you’ll collaborate closely with our sales representatives to ensure seamless execution of sales-related activities, streamlining operations, and enhancing team efficiency. While you won’t be responsible for selling products, your contribution will be the backbone of our sales success, managing customer inquiries, preparing documentation, and keeping our sales processes running smoothly.

If you thrive in a fast-paced environment, have excellent communication skills, and enjoy being the driving force behind a successful team, we’d love to hear from you!

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