Sales Supervisor - Johor Bahru

U Mobile; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecommunications company in Johor Bahru is looking for an Activation Executive to drive sales and ensure compliance with operational standards. The ideal candidate should have a minimum SPM qualification, experience in sales or retail operations, and strong communication and leadership skills. This role includes frequent travel to oversee regional sales activities and promote strategic execution. Join a dynamic team and contribute to achieving sales targets.

Benefits

Comprehensive medical, dental, and optical benefits

Flexi working hours

Staff Line & Device Subsidy

Child Parental Care Leave

Employee discounts for selected F&B Brands

Qualifications

• 2 – 4 years’ experience in sales, trade marketing, retail operations, or field auditing.
• Able to travel frequently, especially to Malacca at least once every 2 weeks.
• Exposure to working with promoters or distributor-led sales team is an advantage.

Responsibilities

• Ensure Promoters sell effectively to hit the monthly sales target.
• Conduct frequent on-ground audits of Promoters.
• Provide weekly reports on audit findings and Promoters performance trends.
• Detect and flag non-compliance practices immediately.

Skills

Sales fundamentals

Retail execution standards

Communication

Leadership

Coaching

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Education

Minimum SPM qualification

Diploma or bachelor's degree in business, marketing, sales

Job description

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization! #UnlimitingYourPotential

Top Reasons To Join Us

• Awarded as the Most Preferred Graduate Employers (2022 & 2023), Gold Winner for Excellence in Workplace Culture (2021), Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

The Activation Executive serve as frontline enforcers in their assigned states/regions, driving Promoters to achieve sales targets while ensuring full compliance with in-field execution standards.

The Day-To-Day Activities

Sales, Audit & Compliance Enforcement

• Ensure Promoters sell effectively to hit the monthly sales target, as Executive are accountable for regional sales outcomes.
• Conduct frequent on-ground audits of Promoters as per the targets assigned by Partner Management Lead.
• Validate Promoters compliance with operational fundamentals: grooming, punctuality, presence, registration SOPs, and SFA check-ins.
• Ensure stock and POSM sufficiency during roving activities and portable booths activities.
• Verify product knowledge among Promoters during audits.

Support Regional-Specific Execution

• Implement HQ strategy while adapting to region-specific challenges (e.g., local events, distributor constraints, geography exploration etc.).
• Collaborate with distributor project manager and supervisors to ensure smooth execution of Promoters activities.
• Recommend improvements or corrective actions specific to the region.
• Audit retail outlets as when required.
• Source for potential partners.

Insights & Reporting

• Provide weekly reports on audit findings, regional gaps, and Promoters performance trends.
• Share clear and practical on-ground insights (e.g., Promoters morale, customer response, execution challenges, competitors’ activities) to help management adjust strategy and make informed decisions.
• Offer feedback on distributor readiness, stock movement, and POSM usage.

Training Support

• Support regional classroom or online training when required (delivered jointly with Central).
• Reinforce product knowledge, SOP awareness, and compliance expectations during visits.

Issue Identification & Flagging

• Detect and immediately flag non-compliance practices (e.g., incorrect registrations SOPs, abnormal volumes).
• Document all issues in the regional issue log, ensuring escalation to Lead and Central Account Manager when necessary.
• Track repeated offenders or recurring issues for corrective action.

About You

• Minimum SPM qualification. Diploma or bachelor's degree in business, marketing, sales or related field are strongly encouraged to apply.
• 2 – 4 years’ experience in sales, trade marketing, retail operations, or field auditing.
• Able to travel frequently, and manage ad-hoc assignments. For this region, you are required to travel to Malacca at least once every 2 weeks.
• Exposure to working with promoters or distributor-led sales team is an advantage.
• Knowledge of sales fundamentals, merchandising, and retail execution standards.
• Competent in Microsoft Excel, Word, and PowerPoint for reporting and analysis.
• Skilled in compiling sales numbers and preparing reports.
• Communication skill: able to engage Promoters, distributor supervisors, and collaborate with Account Manager effectively.
• Coaching ability: comfortable reinforcing product knowledge and SOP awareness during field visits.
• Upholds professionalism and accountability in compliance monitoring.
• Strong leadership abilities with people management experience to lead promoters and driving performance.

What’s Next ?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.