Sales Specialist

Eats365 Sdn Bhd; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading F&B tech startup in Malaysia is seeking a Sales Specialist to transform the restaurant industry through technology. The role involves engaging with diverse restaurants, understanding their challenges, and providing tailored solutions. Ideal candidates should possess sales experience, excellent communication skills, and a strong interest in the F&B sector. Enjoy collaborative mentorship and growth potential with competitive compensation.

Benefits

Medical Insurance

Well-stocked pantry with snacks & drinks

MacBook provided

Qualifications

• Sales experience, ideally in SaaS or tech, or recent graduates with eagerness to learn.
• A strong interest in the F&B industry, including food and hospitality.
• Excellent communication skills in English and Chinese or Bahasa Malaysia.

Responsibilities

• Engage with restaurants, showing how Eats365 can elevate their operations.
• Become a trusted advisor by learning F&B tech and tailoring recommendations.
• Take ownership of your sales pipeline from prospecting to closing.

Skills

Sales experience

Tech-savvy mindset

Interest in F&B industry

Excellent communication skills

Proactive approach

Familiarity with CRM tools

Team player

Education

Degree or relevant experience in field

Job description

This job is about being a Sales Specialist at Eats365, helping restaurants thrive with smart tech. You might like this job because you’ll learn, grow, and build relationships while transforming the food and beverage scene in Malaysia!

Be at the forefront of transforming Malaysia’s dynamic F&B industry!

At Eats365, we’re empowering restaurants of all sizes with smart, modern technology that helps them run better, faster, and more profitably.

As a Sales Specialist, you’ll be introducing Eats365’s powerful F&B solution to a diverse mix of restaurants — from local gems to well-known chains. You’ll learn how to understand their business inside-out and recommend solutions that truly make a difference.

We don’t expect you to know it all from day one — but we do expect curiosity, drive, and a willingness to learn. We’ll coach you into becoming a consultative sales professional — someone who listens deeply, thinks strategically, and builds lasting client relationships. And as you grow your skills, your earning potential grows with you.

What You’ll Do

• Engage with a wide range of restaurants, showing how Eats365 can elevate their operations and boost efficiency
• Understand each customer’s unique business challenges — and connect the dots to how our solution can solve them
• Become a trusted advisor by learning the ins and outs of F&B tech and tailoring your recommendations
• Help make F&B technology accessible, exciting, and relevant — especially for businesses upgrading from legacy or manual systems
• Partner closely with the Customer Success team to ensure smooth onboarding and long-term satisfaction
• Share customer insights with our Product and Tech teams to help shape future innovations
• Take ownership of your pipeline — from prospecting to closing — with the confidence and accountability of a true sales professional

Job Requirements

What You’ll Need

• Sales experience, ideally in SaaS or tech — but we’re open to fresh graduates with the right attitude and hunger to grow
• A tech-savvy and curious mindset — you love figuring out how things work and how they can be improved
• A strong interest in the F&B industry — whether it’s food, hospitality, or helping restaurants succeed
• Excellent communication and presentation skills in English and Chinese or Bahasa Malaysia, able to connect with a diverse range of clients
• A proactive and driven approach — you take initiative, follow up smartly and diligently, and never lose sight of your goals
• Familiarity with CRM tools and sales systems, and a solid sense of ownership over your work and results
• A team player who contributes ideas, learns from feedback, and shares wins with the group

Why Join Us?

At Eats365, you’ll join a small, passionate, and ambitious team that believes in what we do. We celebrate initiative, collaboration, and results. You’ll gain mentorship, build valuable industry knowledge, and enjoy real earning potential through a performance-based structure — because when you succeed, we all do.

If you’re eager to learn, ready to grow, and excited to make a tangible impact in the F&B tech space — we’d love to meet you.

Who We Are

We started out in 2014 with one simple goal in mind: take an industry that is important to people of all walks of life and develop cutting-edge tech to make it better. In a world where people make use of the latest technology purely to make a quick buck (we’re looking at you NFTs), we are here for the long-haul and genuinely wish to change the F&B industry in a way that will have a positive impact for both restaurant owners and diners.

After 3 years of developing our solution, which incorporates patented technology, we launched to market and instantly disrupted many of the long-seated players in Hong Kong and Taiwan. With our focus on new innovations and solving tomorrow’s challenges today, we stand out by offering a complete solution that is proactive rather than reactive.

While there are certainly other players in the market, our deep and interconnected ecosystem - that spans over 15 modules, with open APIs and over 100 third-party solution partners - changes the game and elevates the industry to new heights. Our unwavering drive and dedication has helped us become pioneers at our craft.

Having matured from a startup, we now are headquartered in Hong Kong with offices in Taiwan, Singapore, Malaysia and the Philippines and with thousands of merchants and brands that span across 32 markets worldwide. We are high-growth yet sustainable, and all without the need of backing by VCs!

Are you as excited as we are to grow Eats365?

Skills

• Point Of Sale
• Sales Strategy

Company Benefits

• Medical Insurance — Covers Hospitalisation as well as GP Claims.
• Food & Beverages — Well stocked pantry filled with premium branded & imported snacks & drinks.
• MacBook for all — To us is not a benefit as we have been using it all along but it seems like it's a thing now.

We do not believe in making someone stay in a position forever as there is always room for growth.

Founded in Hong Kong where the culinary scene is demanding and constantly-evolving, Eats365 is a young and energetic F&B tech startup that is powering the future of dining. Our forward-thinking attitude powers our vision to create F&B solutions that allow restaurants, big and small, to overcome tomorrow’s challenges, today. As passionate foodies, we believe that restaurants breathe life and character into…