Sales & Service Tech BA Consultant - Hybrid Growth

Deloitte PLT; Kuala Lumpur; Hybrid; MYR 70,000 - 90,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur is seeking a Technical Business Analyst Consultant. The role involves gathering and analyzing business requirements, collaborating with Agile teams, and managing stakeholder expectations. Ideal candidates should have a Bachelor’s degree, 6+ years of experience, and proficiency in Agile methodologies and tools such as JIRA. The position offers opportunities for growth in a dynamic work environment.

Benefits

Health and life insurance

Paid time off and holidays

Access to world-class training

Qualifications

• 6+ years experience as a Business Analyst, ideally in a consulting or client-facing Agile environment.
• Proven expertise in process design, persona development and user experience analysis.
• Excellent facilitation and stakeholder management skills.

Responsibilities

• Gather and analyze business and technical requirements.
• Create user stories and use cases to support user-centric design.
• Support sprint planning and delivery tracking.

Skills

Business analysis

Stakeholder management

Agile methodologies

Process design

Problem-solving

Communication

Analytical skills

Education

Bachelor’s degree in Software Engineering, Information Technology, or equivalent

Tools

JIRA

Confluence

Miro

Job description

A leading consulting firm in Kuala Lumpur is seeking a Technical Business Analyst Consultant. The role involves gathering and analyzing business requirements, collaborating with Agile teams, and managing stakeholder expectations. Ideal candidates should have a Bachelor’s degree, 6+ years of experience, and proficiency in Agile methodologies and tools such as JIRA. The position offers opportunities for growth in a dynamic work environment.