Sales Operations Analyst

Intel Corporation; Penang; Hybrid; MYR 80,000 - 110,000; Full time

Job summary

Intel Corporation in Malaysia, Penang, is seeking a Sales Operations Analyst to drive data-driven decisions, forecast, plan and optimize sales operations across customers, sales teams, and manufacturing facilities.

You will design analytics, improve data governance, and deliver actionable insights, collaborating cross-functionally to enhance revenue, supply, and performance metrics in a hybrid work model.

Qualifications

• Strong understanding of semiconductor wafer foundry operations, FPGA, and industry best practices.
• Familiarity with ERP systems, e.g., SAP ECC or S/4HANA.
• Hands-on SAP Sales and Distribution - Order management or SAP S/4HANA (SD) certification.
• Advanced working knowledge of Excel.

Responsibilities

• Manage sales process and back-office, coordinating customers, sales, and factories to optimize revenue and supply.
• Manage orders, invoices, JIRA requests, and daily/weekly pegging and invoicing.
• Process expedite and change requests.
• Design and execute analytics supporting forecasting, budgeting and planning.
• Build foundational data sets and deliver insights for sales strategy.
• Collaborate across sales to improve data quality, availability and governance.
• Develop and implement processes for sales operations like SCM and compliance tracking.
• Review sales data to identify root causes and drive resolutions.
• Enhance BI, data visualization, and reporting to support decisions.
• Provide training on sales processes and procedures.

Skills

Semiconductor wafer foundry operations

SAP ECC/S4 HANA

SAP SD certification

Advanced Excel

Tools

JIRA

Job description

Job Details: Job Description: As a Sales Operations Analyst, you will play a pivotal role in driving Intel's success by enabling data-driven decision-making and optimizing sales operations. Your work will directly impact Intel's ability to forecast, plan, and execute strategic sales initiatives, ensuring seamless communication between customers, sales teams, business units, and manufacturing facilities. This role offers the unique opportunity to influence supply and revenue strategies while enhancing Intel's competitive edge in the market. Be a key contributor to creating actionable insights that inform sales decisions, improve data governance, and elevate performance tracking through advanced business intelligence tools.

Key Responsibilities

• Manage the sales process and back-office, act as the communication conduit between the Customer, Sales, and the Factory to optimize revenue and supply.
• Manage order types/invoice points, JIRA requests, daily/weekly pegging/invoicing.
• expedite requests and change requests.
• Manage demand RTF/PRF activities with customer.
• Design and execute analytics to support sales operations, including forecasting, budgeting, and planning activities.
• Act as a communication conduit between customers, sales teams, business units, and Intel factories to optimize supply and revenue and achieve mutual business objectives.
• Build foundational data sets and deliver strategic insights to inform actionable decisions for sales strategies.
• Partner cross-functionally within and across sales teams to monitor and improve data quality, availability, and governance standards.
• Develop and implement business processes for multiple sales operations functions, such as customer supply chain management and compliance tracking.
• Review and synthesize sales data to identify root causes of issues and drive resolutions.
• Enhance internal business intelligence, data visualization, and reporting capabilities to support decision-making.
• Deliver training on sales processes and procedures to team members.

Minimum Qualifications

• Strong understanding of semiconductor wafer foundry operations, FPGA, and industry best practices.
• Familiarity with ERP systems commonly used in semiconductor manufacturing (e.g., SAP ECC or S/4 HANA).
• Hands‑on experience in SAP Sales and Distribution - Order management or a Certification in SAP S/4 HANA (SD).
• Advanced working knowledge of Excel.

Preferred Qualifications

• Experience with Foundry Understanding of supply management, demand forecasting and operations

Job Type: Experienced Hire Shift: Shift 1 (Malaysia) Primary Location: Malaysia, Penang Additional Locations:

Posting Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust N/A

Work Model for this Role This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.

INTEL IS COMMITTED TO RESPONSIBLE BUSINESS ALLIANCE (RBA) COMPLIANCE AND ETHICAL HIRING PRACTICES. WE DO NOT CHARGE ANY FEES DURING OUR HIRING PROCESS. CANDIDATES SHOULD NEVER BE REQUIRED TO PAY RECRUITMENT FEES, MEDICAL EXAMINATION FEES, OR ANY OTHER CHARGES AS A CONDITION OF EMPLOYMENT. IF YOU ARE ASKED TO PAY ANY FEES DURING OUR HIRING PROCESS, PLEASE REPORT THIS IMMEDIATELY TO YOUR RECRUITER. INTEL’S OFFICIAL CAREERS WEBSITE.

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