Sales Operations

TECHMAN ELECTRONICS (MALAYSIA) SDN. BHD.; Simpang Ampat; On-site; MYR 42,000 - 65,000; Full time

Job summary

TECHMAN ELECTRONICS (MALAYSIA) SDN. BHD. is seeking a detail-oriented Sales Operations/Order Management professional in Malaysia to manage end-to-end order processing and ensure on-time delivery.

The role requires strong cross-functional coordination with sales, factory, and supply chain, plus hands-on ERP experience. Responsibilities include demand forecasting alignment, backlog monitoring, and creating shipping notices after receiving customer shipping reports.

Qualifications

• 2-3 years of experience in Sales Operations / Order Management within EMS, electronics, or manufacturing, with hands-on ERP system experience
• Strong cross-functional coordination across sales, factory, and supply chain to support order fulfillment and delivery
• Hardworking, responsible, and detail-oriented

Responsibilities

• Manage end-to-end order process (Order to shipment)
• Coordinate with sales, factory, and supply chain on order status and delivery
• Support demand forecasting and production planning alignment
• Monitor backlog, shipment schedules, and customer commitments
• Create the shipping notice once received the shipping report from customer
• Maintain ERP data accuracy and order documentation
• Support reporting and internal compliance requirements

Skills

Cross-functional coordination

Order management

ERP system experience

Attention to detail

Tools

ERP system

Job description

1) Manage end-to-end order process (Order to shipment)

2) Coordinate with sales, factory, and supply chain on order status and delivery

3) Support demand forecasting and production planning alignment

4) Monitor backlog, shipment schedules, and customer commitments

5) Create the shipping notice once received the shipping report from customer

Administrative:

1) Maintain ERP data accuracy and order documentation

2) Support reporting and internal compliance requirements

1) 2-3 years of experience in Sales Operations / Order Management within EMS, electronics, or manufacturing, with hands-on ERP system experience

2) Strong cross-functional coordination across sales, factory, and supply chain to support order fulfillment and delivery

3) Hardworking, responsible, and detail-oriented