SALES OPERATION AND MANAGEMENT OFFICER

DONGWHA ELECTROLYTE MALAYSIA SDN. BHD.; Kulai; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading electrolyte solutions provider in Kulai, Malaysia, is looking for a Senior Sales Executive to drive business growth in the electrolyte industry. The ideal candidate will have a Bachelor's Degree in a related field and a minimum of 3 years of chemical sales experience. Proficiency in Mandarin is essential for communication with China-based clients. The role involves managing sales operations, preparing reports, and coordinating logistics. The company offers a comprehensive benefits package and opportunities for professional development.

Benefits

Comprehensive benefits package

Opportunities for professional development

Dynamic team culture

Qualifications

• Minimum 3 years of experience in chemical sales, preferably in electrolytes or industrial chemicals.
• Strong understanding of electrochemical processes and battery materials.
• Proficiency in Korean is advantageous.

Responsibilities

• Lead sales operations and manage customer relations.
• Process sales orders and coordinate logistics for product deliveries.
• Prepare sales reports and performance analyses for management.

Skills

Proficiency in Mandarin

Strong analytical abilities

Excellent communication skills

Self-driven and customer-focused

Education

Bachelor’s Degree in Business Administration/Chemistry/Chemical Engineering/Materials Science/Industrial Chemistry

Tools

SAP

Microsoft Office

Job description

About the role

We are seeking a passionate and driven Senior Sales Executive to join our team.

Sales Executive (Electrolyte Industry)

Plays a key role in driving business growth by leading the sales operations and commercial management of electrolyte products.

Responsibilities

Sales Operation and Management

• Process customer sales orders and billing accurately and in a timely manner.
• Coordinate logistics arrangements for both local and export product deliveries.
• Receive, review, and respond promptly to customer inquiries and requirements.
• Prepare sales reports, forecasts, and performance analyses for management review.
• Prepare and submit monthly sales performance reports to Headquarters.
• Ensure all sales documentation complies with ISO and IATF standards.
• Prepare and submit electronic invoices (e‑invoice) in line with company and regulatory requirements.
• Ensure timely follow‑up on orders, delivery, and payment collections.
• Represent the company at trade shows, exhibitions, and industry networking events.

Purchase (Overseas)

• Manage and monitor raw material inventory levels to ensure consistent supply for production needs.
• Plan and execute material purchase schedules based on production forecasts and customer demand.
• Liaise with freight forwarders to coordinate customs clearance and logistics arrangements for import shipments.
• Oversee and track vendors’ assets (e.g., packaging canisters) to ensure timely return and proper documentation.
• Ensure all vendor materials comply with chemical safety and environmental regulations such as SDS, RoHS, and REACH.
• Handle and resolve vendor‑related complaints (e.g., product quality, packaging, labeling), including product return processes where necessary.
• Maintain accurate documentation in compliance with ISO and IATF standards.
• Prepare and submit self‑billed electronic invoices (e‑invoice) in line with company and regulatory requirements.

General / Administrative

• Coordinate and communicate effectively with internal departments, Headquarters, and overseas offices to ensure smooth business operations.
• Conduct regular customer visits to strengthen business relationships and gather market intelligence.
• Support budget preparation, sales forecasting, and market analysis as required by management.
• Participate in management meetings, audits, and compliance reviews when required.
• Ensure adherence to company policies, safety regulations, and workplace standards.
• Perform other related duties and responsibilities as assigned by the Management.

Qualifications and Requirements

• Bachelor’s Degree in Business Administration/Chemistry/Chemical Engineering/Materials Science/Industrial Chemistry, or any related field. Candidates with a strong technical sales experience in chemical or electrolyte industries will also be considered.
• Minimum 3 years of experience in chemical sales, preferably in electrolyte, industrial chemical, or battery‑related sectors.
• Strong understanding of electrochemical processes, battery materials, or industrial electrolyte applications.
• Proficiency in Mandarin (read, type, spoken and written) is required, as this role involves frequent communication with China‑based customers and suppliers.
• Proficiency in Korean (read, type, spoken and written) will be an added advantage.
• Well‑versed in import, export and clearance processes and procedures.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Proficient in using SAP and ERP system, and Microsoft Office applications.
• Excellent communication, negotiation, customer service, interpersonal skills, strong analytical and problem‑solving abilities.
• Self‑driven, customer‑focused, and able to work independently with minimal supervision.
• Ability to work independently and as part of a team.
• Willingness to learn, adapt, and grow within the organization.
• Possess own transport and willing to travel as required.

What we offer

• Comprehensive benefits package and retirement plans.
• Opportunities for professional development and career advancement.
• A collaborative and dynamic team culture that values innovation and continuous improvement.

About us

DONGWHA ELECTROLYTE MALAYSIA SDN. BHD. is a leading provider of high‑quality electrolyte solutions for the battery industry. With a strong focus on innovation and customer satisfaction, we are dedicated to driving the sustainable growth of the energy storage market. Join our team and be a part of our exciting journey as we continue to expand our reach and impact.

Apply Now

If you are ready to take on this exciting challenge, please apply now.