SALES OPERATION AND MANAGEMENT OFFICER

Dongwha Electrolyte Malaysia; Kulai; On-site; MYR 60,000 - 100,000; Full time

Job summary

A leader in electrolyte solutions located in Malaysia is seeking a Senior Sales Executive to drive business growth in the electrolyte industry. The candidate will manage customer accounts, oversee sales operations, and ensure compliance with standards. A bachelor's degree and a minimum of 3 years in chemical sales, particularly in electrolytes, is required. Proficiency in Mandarin is crucial for effective communication with clients and suppliers based in China. This role promises a dynamic team environment and opportunities for professional growth.

Benefits

Comprehensive benefits package

Opportunities for professional development

Dynamic team culture

Qualifications

• Minimum 3 years of experience in chemical sales, preferably in electrolyte or industrial chemicals.
• Proficiency in Mandarin is required for communication with China-based clients.
• Understanding of electrochemical processes and battery materials is essential.

Responsibilities

• Manage customer sales orders and billing accurately.
• Oversee logistics for local and export deliveries.
• Prepare monthly sales performance reports for management.

Skills

Communication

Negotiation

Customer Service

Analytical Skills

Problem Solving

Education

Bachelor’s Degree in Business Administration/Chemistry/Chemical Engineering

Tools

SAP

ERP system

Microsoft Office

Job description

About the role

We are seeking a passionate and driven Senior Sales Executive to join our team.

The Sales Executive (Electrolyte Industry) plays a key role in driving business growth by leading the sales operations and commercial management of electrolyte products.

This position is responsible for managing strategic customer accounts, overseeing end-to-end sales and purchasing activities, and ensuring operational excellence in line with the company’s goals. The role demands a balanced blend of technical knowledge and commercial acumen to accurately identify customer requirements, deliver effective chemical-based solutions, and support the company’s growth in both domestic and international markets.

Job Descriptions

I. Sales Operation and Management

• Process customer sales orders and billing accurately and in a timely manner.
• Coordinate logistics arrangements for both local and export product deliveries.
• Receive, review, and respond promptly to customer inquiries and requirements.
• Prepare sales reports, forecasts, and performance analyses for management review.
• Prepare and submit monthly sales performance reports to Headquarters.
• Ensure all sales documentation complies with ISO and IATF standards.
• Prepare and submit electronic invoices (e-invoice) in line with company and regulatory requirements.
• Ensure timely follow-up on orders, delivery, and payment collections.
• Represent the company at trade shows, exhibitions, and industry networking events.

II. Purchase (Overseas)

• Manage and monitor raw material inventory levels to ensure consistent supply for production needs.
• Plan and execute material purchase schedules based on production forecasts and customer demand.
• Liaise with freight forwarders to coordinate customs clearance and logistics arrangements for import shipments.
• Oversee and track vendors’ assets (e.g., packaging canisters) to ensure timely return and proper documentation.
• Ensure all vendor materials comply with chemical safety and environmental regulations such as SDS, RoHS, and REACH.
• Handle and resolve vendor-related complaints (e.g., product quality, packaging, labeling), including product return processes where necessary.
• Maintain accurate documentation in compliance with ISO and IATF standards.
• Prepare and submit self-billed electronic invoices (e-invoice) in line with company and regulatory requirements.

III. General / Administrative

• Coordinate and communicate effectively with internal departments, Headquarters, and overseas offices to ensure smooth business operations.
• Conduct regular customer visits to strengthen business relationships and gather market intelligence.
• Support budget preparation, sales forecasting, and market analysis as required by management.
• Participate in management meetings, audits, and compliance reviews when required.
• Ensure adherence to company policies, safety regulations, and workplace standards.
• Perform other related duties and responsibilities as assigned by the Management.

Qualification and Requirements

Bachelor’s Degree in Business Administration/Chemistry/Chemical Engineering/Materials Science/Industrial Chemistry, or any related field. Candidates with a strong technical sales experience in chemical or electrolyte industries will also be considered.

Minimum 3 years of experience in chemical sales, preferably in electrolyte, industrial chemical, or battery-related sectors.

Strong understanding of electrochemical processes, battery materials, or industrial electrolyte applications.

Proficiency in Mandarin (read, type, spoken and written) is required, as this role involves frequent communication with China-based customers and suppliers.

Proficiency in Korean (read, type, spoken and written) will be an added advantage.

Well-versed in import, export and clearance processes and procedures.

Proficient in Microsoft Office applications (Excel, Word, PowerPoint).

Proficient in using SAP and ERP system, and Microsoft Office applications.

Excellent communication, negotiation, customer service, interpersonal skills, strong analytical and problem solving abilities.

Self-driven, customer-focused, and able to work independently with minimal supervision.

Ability to work independently and as part of a team.

Willingness to learn, adapt, and grow within the organization.

Possess own transport and willing to travel as required.

What we offer

• Comprehensive benefits package and retirement plans
• Opportunities for professional development and career advancement
• A collaborative and dynamic team culture that values innovation and continuous improvement

About us

DONGWHA ELECTROLYTE MALAYSIA SDN. BHD. is a leading provider of high-quality electrolyte solutions for the battery industry. With a strong focus on innovation and customer satisfaction, we are dedicated to driving the sustainable growth of the energy storage market. Join our team and be a part of our exciting journey as we continue to expand our reach and impact.

If you are ready to take on this exciting challenge, please apply now.